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Pep Boys Auto Parts & Service

3.6

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

205 Spencer St, Manchester, CT, 06040, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.6964 reviews
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Keith Cz's profile image
Keith Cz 
2 years ago

They are the worst! They took us to the cleaners. We told them our windshield wiper didn't work and they charged us 150 to confirm that! Then they charged is another $140 in labor to install the new motor. And it took them 4 hours to do this! and they are under construction and don't have a bathroom!!! 

Jonathon Torres's profile image
Jonathon Torres 
recommend  Recommended
3 years ago

I ordered tires from TireBuyer.com and had them shipped to the Manchester, CT location.I called PepBoys and booked an appointment for 5:30pm 12/27. When I arrived to the location, I spoke to the cashier who was polite but said she didn't see an appointment for me. She called her manager, Dorian, who he seemed very annoyed and inconvenienced that I came in for service. He told me to come back another day since he didn't see an appointment for me. I showed him my appointment c… See more 

Tina Tetreault's profile image
Tina Tetreault 
recommend  Recommended
4 years ago

Went to Pep Boys had an oil change done.They have a new assistant manager now And I was very happy with the service! 

Varian Salters's profile image
Varian Salters 
4 years ago

Don't Go to pep boys in Manchester CT They will screw you over! Just Took My 2014 Subaru Impreza Car In to see why the Tire Light is on & Get an oil change & I Came out and tire light was still on. Plus The Check engine light was on which it wasn't on before plus it was sounding funny. So My Mom Had Them Check again & They said it was find. So my Mom drove it home & The transmission is making funny noises. Screw Pep boys. I hope you know you will pay for damages that you cause that I will need fixed in my car that you damage... read more

Paula Andrea Arango's profile image
Paula Andrea Arango 
4 years ago

SAVE YOUR TIME AND MONEY!!! This place is absolutely horrible that I don't even know where to begin. I originally bought my car to get my windshield wipes fixed and they kept giving me the run around about the motor pieces not arriving in time. I kept explaining that I could bring my car back when the replacement pieces were in, but again, they kept giving me the run around, forcing me to rent a car for multiple days. After paying $900 to fix my wipes (which I think its way overpriced) and having to apply for a PEPBOYS credi... read more

Business response:

We’re sorry you had a poor experience. Please send us your contact info and the details of your experience to pepsocial@pepboys.com so that we can investigate further. Thank you. 

Mykel Hour's profile image
Mykel Hour 
4 years ago

Dishonest crooks. They ripped off my wife yesterday, June 25th. thanks for nothing. 

Miriam Cruz's profile image
Miriam Cruz 
recommend  Recommended
5 years ago

came here for tires the guys were very helpful..they took my jeep right in and were done at a reasonable time, the price was great, I was very happy with the services..thanks Pep Boys in Manchester Ct. 

Marlon Esteban's profile image
Marlon Esteban 
5 years ago

Expensive but they have what I need. 

Jess Bennett Hulse's profile image
Jess Bennett Hulse 
5 years ago

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.6 star rating with 964 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 9:00 p.m.  

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