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Pep Boys Auto Parts & Service

3.8

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

1577 Gallatin Pike S, Nashville, TN, 37115, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.8762 reviews
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Crystal Dugger's profile image
Crystal Dugger 
6 years ago

Sexist jerks. If you are female...beware. 

Andy Day's profile image
Andy Day 
7 years ago

This store is ran by a bunch of liars. If they're a little too busy they will try to b******* you and tell you that they are 10 days out from doing anything for anybody, especially if it's service after the sale. In my case free tire rotation. And corporate doesn't even answer the phone on the customer care line, so it must be bad. Never ever will I buy tires from these people again. Not one more dime when they get of mine 

Rebecca Ann Rouquette's profile image
Rebecca Ann Rouquette 
7 years ago

made an appointment 2 days ahead of time for 7:30 this morning because I have a 7.5 hour travel ahead of me. my car just went in (8:30) after i went in and complained. they didn't start pulling cars in for a half hour and they stood around and chatted. kid couldn't even find my car with me sitting on the ground next to it because, "he ain't never heard of a mini cooper before"... � when I complained the guy said, we're going as fast as we can ma'am... ummmm you're not moving at all moron. 

Jeffery Beal's profile image
Jeffery Beal 
7 years ago

I will give credit where credit is due they do good work they do not honor appointment times whatsoever set an appointment for 10 a.m. for a simple Tire plug that should take no more than 10 minutes. when I walk in early for my appointment I'm informed if there's a two to three-hour wait for a tire plug when I have an appointment. I understand that my service is small and there are other higher-paying customers but if you didn't want to do the work you shouldn't have book the appointment 

Scott Harris's profile image
Scott Harris 
7 years ago

Don't bother with making an appointment. They won't keep it. Worst service I've ever had. Will never go back. 

Monica Orozco's profile image
Monica Orozco 
7 years ago
Edie Miller Jenner's profile image
Edie Miller Jenner 
7 years ago

I went for a synthetic oil change..price on web site $69.95 - ok they mailed me a coupon for $25.00 OFF! When I go to check out - $78.00!! WOW - I have a coupon! Oh your Tundra takes extra oil!!! so it's like$108.00!! For a figgin' oil change!! Could have told me that BEFORE hand!! if they had I would have walked out!! DAMN them!!!!I'll NEVER set foot in their store again!!!! 

Vince Chaires's profile image
Vince Chaires 
8 years ago

Took a long time to do a oil change, but am happy with it, thanks 

Barbara Bradley's profile image
Barbara Bradley 
8 years ago

We were onway to arkansas from Michigan a piece of metal came n slashed my tire my daughter got the tire changed while she was changing the tire I called wal mart n asked what time they closed they said 7 we got there 10 min to 7 n they said they take their last customer at 6:30 we asked why they didn't tell us this when we called one of the guys said u might call pep boys they stay open till 8 we got there n they got is in we went next door to sonic before we got our order the young man came and told us they had a new tire ... read more

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.8 star rating with 762 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:30 a.m. 

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