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Pep Boys Auto Parts & Service

3.9

About this business

Location details

1577 Gallatin Pike S, Nashville, TN, 37115, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.9880 reviews
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Rachel Haile Autry's profile image
Rachel Haile Autry 
4 years ago

Refused to listen to me. I told them what was wrong with my car, they said no. It’s fine. But I am a woman so why would they listen to me 

Lee Scooby's profile image
Lee Scooby 
6 years ago

the service part sucks. they lie to you and don't know what to fix let alone how to fix it. should be closing the other way. keep the parts and sales and b screw the techs 

Jake Wells's profile image
Jake Wells 
6 years ago

On 5/23 I had Pep Boys service my tires. On the way home from the location, my tire blew out, putting my life in severe danger. The damage to the tire was clearly caused by overinflation and Pep Boys refused to take responsibility for their actions, saying the problem was that I didn't purchase the tire from them. Horrible management. Do not spend your time or money here. 

Keith Smitty's profile image
Keith Smitty 
6 years ago

better service for one. i will not be goin back for nothing. been there 3 times to get a simple oil change and given 3 different excuses they couldn't do it 

Lori Elliott's profile image
Lori Elliott 
recommend  Recommended
7 years ago

Thomas and Hiro were amazing. We lost the alternator on the interstate. Made it to the parking lot just as the truck quit on us. They were slammed with work, but Thomas and Hiro made sure they could get us home tonight with our dogs. In my book, that is going above and beyond! 

Bryan Stewart's profile image
Bryan Stewart 
recommend  Recommended
7 years ago

they helped get us back on the road after we lost the alternator. big thanks for their help 

Susanne Emily Smith's profile image
Susanne Emily Smith 
7 years ago

4th time going to Pep Boys to get this tire fixed. 1st time, did not find problem, 2nd time could not get to me for 4 hours, 3rd time could not find problem, 4th time could not get to me for 4 hours, in the mean time, have my 4 grand children visiting and placing them in harm's way. 

Debbie Fontaine's profile image
Debbie Fontaine 
7 years ago

The prices are outrageous. 

Mari Roberson Arnot's profile image
Mari Roberson Arnot 
7 years ago

Worst service I have come across. An appointment is never available and if you walk in, they don’t have time to wait on you. I’m not sure how one is supposed to get service unless they want to sit ALL DAY and wait. My pep boys account will be closed as of today. 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.9 star rating with 880 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 8:00 p.m. 

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