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Pep Boys Auto Parts & Service

3.9

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

135 North Academy Boulevard, Colorado Springs, CO, 80909, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.9859 reviews
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Lolita C Kelley-Bast's profile image
Lolita C Kelley-Bast 
recommend  Recommended
3 years ago

But it took 2 1/2 hours to mount 3 new tires. 

Cristina Colborn's profile image
Cristina Colborn 
recommend  Recommended
4 years ago

Good customer service - it didn’t take that long! 

Taina Bailey's profile image
Taina Bailey 
5 years ago

The staff treated us horrible. They were rude, only one word replies. One man came in after us and stood at the desk for 15 mins while 2 staff members were there and never said anything to him. There was one gentleman with a cane who was the only one who was nice. We were the only customers in store (they may have been working on cars in the garage area for sure ) but they were by no means packed. All we needed was a battery change and it took an hour and a half! 

Tricia Perry's profile image
Tricia Perry 
6 years ago

My husband brought our car in on Saturday for a replacement headlight bulb. Mechanic installed the new bulb, which did not work. told my husband he needed a replacement connector which they did not have. took it to dealership today to find out the Pep boys mechanic did not connect the bulb properly. We will be asking for a refund of the labor charge. 

Williams Deanne's profile image
Williams Deanne 
6 years ago

The mechanics are fantastic and are very observant. They take care of military personnel. Bahman the service manager is fantastic as well as Austin and Dee . 

Sarah Williams's profile image
Sarah Williams 
7 years ago

This place is ridiculous! They've had the parts for my car for 2 weeks and it's still not done. I was told I wasn't a priority because I wasn't waiting in the waiting room. My car has been there over 5 weeks. How can an oil change be a priority over a vehicle that has been there so long? 

John Robinson's profile image
John Robinson 
7 years ago

Its taken over 30 hours to get my brakes done. Im never coming back. No communication,and no professionalism. Ill be taking my buisness somewhere else. 

Michelle Garren's profile image
Michelle Garren 
8 years ago
Mark Hall's profile image
Mark Hall 
8 years ago

Great place to be, weekends can be hectic and slow but that's every repair shop,. If you haven't come down and had your vehicle looked at by pepboys, your missing out. What has your mechanic missed? 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.9 star rating with 859 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 8:00 p.m.  

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