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Pep Boys Auto Parts & Service

4.0

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

490 N Lexington-Springmill Rd, Mansfield, OH, 44906, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.0715 reviews
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Trevor Zinn's profile image
Trevor Zinn 
6 years ago

I took my vehicle in on thursday due to several error messages and having a nice tow from galion. Assistant manager said that they would call me the next day and let me know whats going on. Needless to say they never called me so I reached out and called them on friday and was told that I needed a accelerator position sensor, so they go ahead and replace it. I call back that evening and ask when it would be ready and assistant manager states "we are just finishing up so you c… See more 

Trevor Zinn's profile image
Trevor Zinn 
6 years ago
Bethany Joy's profile image
Bethany Joy 
6 years ago

I’m 28 years old. I’ve been driving for 12 years. I’ve never had problems with my brakes squeaking, I maintain my car routinely, I do not put cheap parts on my car. They tell me my nearly new squeaking brakes are normal, because my rotors have a shiny appearance instead of a matte appearance, and that is “normal”. Squeaking brakes are NOT normal. This in addition to other problems with this shop. This is my 4th and final straw. 

Russel Yoak's profile image
Russel Yoak 
recommend  Recommended
7 years ago

Stopped in on my way to work with a flat tire and Jason got me in and out in literal minutes. Got me back on the road and only a few minutes late saving me a huge hassle. Great job! 

Stephanie LaShay's profile image
Stephanie LaShay 
7 years ago
Stephanie LaShay's profile image
Stephanie LaShay 
recommend  Recommended
7 years ago
Joe Bays's profile image
Joe Bays 
7 years ago

Great place to keep your vehicle up and safe to drive... Great staff here too. 

Dennis H Breen's profile image
Dennis H Breen 
7 years ago
Ed Steele's profile image
Ed Steele 
8 years ago

Man they rip you off. I went in to get tires and had to spend over 600 dollars just to get the tire guarantee. What kind of crap is that. Worst of all they quoted me at 538 dollars and I paid 589 dollars. I sent an email to pep boys and they replied I need to file an official complaint, I thought I was. 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 4 star rating with 715 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open tomorrow at 7:30 a.m. 

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