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Pep Boys Auto Parts & Service

3.9

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

2001 S Pleasant Valley Rd, Winchester, VA, 22601, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.91,004 reviews
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Emily Joyce Lemus's profile image
Emily Joyce Lemus 
recommend  Recommended
2 years ago

Aaron was super friendly and helpful! He got me back on the road in no time! 

Keegan Crabtree's profile image
Keegan Crabtree 
recommend  Recommended
2 years ago

Pep Boys did me a real solid yesterday! My wife and I noticed one of her back tires was really low and had a nail in it while on the way to visit our daughter in the NICU. Despite being extra busy, Pep Boys took me right in and took care of it immediately with a permanent plug fix. Thanks so much for helping get us back on the road! 

Coby Wiley's profile image
Coby Wiley 
4 years ago

Call on Saturday told them the size of the tires they said could mount and balance the tires I got there talked to Gil never even pulled them off the truck to see the size or anything just said they was to big and I needed to go somewhere else this place will never get my business again 

Brady Taylor's profile image
Brady Taylor 
recommend  Recommended
4 years ago

Great people! Amazing service! 

Iffy Richards's profile image
Iffy Richards 
4 years ago

They will not stand behind anything they sell thieves and the customer service end of it sucks 

Shawn Dick's profile image
Shawn Dick 
5 years ago

They have very friendly service 

Joseph Murphy's profile image
Joseph Murphy 
5 years ago

Several months ago we had service on our vehicle which included a tire rotation. Today we went to have the tires changed and there is no wheel lug key. Called the store and they said "I don't know what to tell you". Obviously they either never put it back or never actually did the work they charged me for. Pathetic, I've taken both vehicles there for years and this is the response I get. What Garbage. 

Ike Adams's profile image
Ike Adams 
5 years ago

over two hours to complete oil change and tire rotation. I waited there had to ask if it was completed...Aggravation! 

Brian Hale's profile image
Brian Hale 
5 years ago

Service absolutely sucks. Can't put oil caps back on, can't put valve caps back on, can't tighten oil filter properly, over fills oil 1 visit then doesn't add enough the next visit and can't fix a repairable flat tire. 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.9 star rating with 1,004 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 8:00 p.m.  

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