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Pep Boys Auto Parts & Service

3.7

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

620 N Green Bay Rd, Waukegan, IL, 60085, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.7702 reviews
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Patti Don's profile image
Patti Don 
recommend  Recommended
3 years ago

awesome quick polite service. 

Javier Nino Dominguez's profile image
Javier Nino Dominguez 
5 years ago

What’s the point in making an appointment if it’s gonna be 4/5 hr wait 

Addie Gzm's profile image
Addie Gzm 
6 years ago

This was at the Pep Boys in Waukegan, Il. Had an appointment at 12 noon to get all 4 new tires that I bought from there put on my car. Checked in around 11:50am. The guy told me my appointment wasn't until 2 and I told him I was pretty sure made the appt at 12. But he kept saying I was wrong. I pulled up the email confirming my appt at noon. He didn't want to look at it and said I believe you I know it's at 12 but we can't take you until 2. I told him I had taken the day off work for this. He says fine give me your keys and ... read more

Betos Ramirez's profile image
Betos Ramirez 
6 years ago

Bad service in the area of ​​tires are loose😡🤬😡😡😡😡 

Anthony Duros's profile image
Anthony Duros 
6 years ago

Had a scheduled oil change appointment at 4. Arrived on time and waited until 5:20. Asked if it was complete, and was told they haven’t even got to the car yet. What a waste of gas and time. Thanks. 

AR Richard's profile image
AR Richard 
6 years ago

Had a scheduled oil change appointment at 4. Arrived on time and waited until 5:20. Asked if it was complete, and was told they haven’t even got to the car yet. What a waste of gas and time. Thanks. 

Lisa Esmeralda Guzman's profile image
Lisa Esmeralda Guzman 
6 years ago
Mary Morgan's profile image
Mary Morgan 
7 years ago
Daveda Lilmome Hines's profile image
Daveda Lilmome Hines 
7 years ago

Waited a hour and a half to get a estimate to find out the worker who wrote up my ticket left for the day! Yes! Had me sitting in wait area and no one said nothing! whole time my car was up in the air! Call manager next day and never got a apology! 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.7 star rating with 702 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 8:00 p.m.  

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