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Pep Boys Auto Parts & Service

3.7

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

5630 S Westnedge Ave, Portage, MI, 49002, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.7782 reviews
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Aquanisha MizzSwindle's profile image
Aquanisha MizzSwindle 
4 years ago

Service.My car was messing up and I didn't know why.I had an oil change done here.I didn't have no oil in my car, my car pipes was blowing blue smoke.They forgot to change my wind shield wipers.I went back they accommodated me.I didn't kniw I didn't have oil I paid for either. 

Nora Bednarz's profile image
Nora Bednarz 
recommend  Recommended
5 years ago

Very knowledgeable staff. Friendly and helpful. Will explain your options and let you decide. I always recommend them to my family and friends. 😁 

Rose Perez's profile image
Rose Perez 
5 years ago

They could start by telling the truth. I was told I needed brakes and it was going to cost between 600.00 and 900.00 to have fixed. I received a second opinion and I didn't need anything. 

Tina Jenkins's profile image
Tina Jenkins 
recommend  Recommended
6 years ago

I had a tire that kept going flat. I thought I needed a new tire, but they were honest and said the could repair it. Thank you so much!! 

Steven Jordan's profile image
Steven Jordan 
6 years ago

This company doesn’t price match their own website... super annoyed. 

Summer Lee's profile image
Summer Lee 
6 years ago

If anyone is ever looking for a place to get their car worked on for anything I recommend Pep Boys in Portage. I came in thinking my breaks where my issue for what was going on with my car before my move to Florida, it was a whole other issue! The guys here have gone out of their way to make sure I get all I need and could keep within a budget, they’ve been amazing! I want to thank them on FB so they know how much I appreciate them what they’ve done, and not taking advantage of me. Oh and might I add I’ve been here since 10:... read more

Lisa Ann Florea Durbin's profile image
Lisa Ann Florea Durbin 
6 years ago

I got new back breaks and drums yesterday. They work awesome. One recommendation is the waiting room is awe full! Chairs are hard plastic chairs and there is no separate waiting room, so you are in the store and everyone can see you. 

Devin Kaitlin Bynum's profile image
Devin Kaitlin Bynum 
7 years ago

These guys are awesome. Honest and reliable. Dylan was attentive to my cars needs.I strongly recommend to anyone who needs automobile tires or service. Definitely will return to this location. 

Lorean Danielle's profile image
Lorean Danielle 
7 years ago

I was nervous after seeing all the negative reviews but I’m glad I went. I needed a new car battery. I made an appointment and I was in and out of there in one hour flat! Customer service was great. 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.7 star rating with 782 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:30 a.m. 

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