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Pep Boys

3.9

About this business

Pep Boys Orland Park on S. Lagrange Rd has everything your car, truck or SUV needs. Auto repair, oil change, new tires, discount tires, brakes, battery replacement, inspection, towing and other service appointments are available same day. With 100 years in business, our ASE certified mechanics go further to help you go farther. Call or schedule your appointment online. 

Location details

15911 South La Grange Road, Orland Park, IL, 60467, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.9568 reviews
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Denise Briden's profile image
Denise Briden 
7 years ago
Amy Bun's profile image
Amy Bun 
7 years ago

Good serious and fast. No complaints. I highly recommend pep boys. 

Tim Lalla's profile image
Tim Lalla 
8 years ago

I am currently sitting in Pep Boys waiting for my oil change to be completed. It is now 11:00 and I have been here since 9:00, since that was when my appointment was scheduled for. I completely understand if you do not have the manpower to be guaranteeing and advertising "30-minute oil changes with appointment" but then you need to stop making false claims. The price seemed fair and there was nothing wrong with how the employees treated me whatsoever. However, for the shear fact that a mere oil chance has now taken over 2 ho... read more

Deb Gray's profile image
Deb Gray 
8 years ago

They take your money and never fix the problem. When they tell you to bring it back in they charge you for an Engine diagnostic check that they say they didn't do the first time they charged me $1200. Their 90 day guarantee doesn't mean anything because they say that it's a new problem. Though the problem was never fixed in the first place. The staff and including the Managers are not trustworthy!! Tell your friends don't give them their hard earned money....its throwing money away with Pep Boys in Orland Park 

Timothy Jay's profile image
Timothy Jay 
9 years ago

Got my car back with the override for the DVD player disconnected. I understand they have a liability, but now I can't watch DVD's at all. You failed to repair it or even mention the issue. You broke my stereo, when the repair was a gas leak. You didn't even properly reassemble my dashboard. Oil n Express across the street is a better bet on any day. This is not the first time I've experience issues...I was screwed out of an emissions test due to their sloppy repairs and reassembly. This is a parts store with a wannabe shop,... read more

Tony Vuletic's profile image
Tony Vuletic 
9 years ago

Made an 11:00 appointment to have four tires installed on my truck. Was told when I dropped it off it would take an hour. Called to check the status at 12:10 and was told that they were just about to pull it in to START working on it!! So told them to forget it and asked what's the point of making an appointment. My only response was sorry. Never using PepBoys for any type of service again. 

Sean Tsang's profile image
Sean Tsang 
9 years ago

BIG Rip off......DO NOT SHOP on them. 3.6 hour job by book , they change for 6 hours (Only change a water pump) calls for over $ 800 USD with the part only $176 USD. Never go to Pep Boy. Unless you enjoy bring rip off. 

Kristy Brownfield's profile image
Kristy Brownfield 
9 years ago

Do not go here! Especially if you're not from the Chicago area. I recently had to take a car here, and they tried to take me for a ride! I got two versions of what was wrong and the process that would be involved. The final story was that our head gasket and engine head would need to be fixed. And that it would cost more than the car was worth! Ended up transporting it via trailer to our local place, and that wasn't what was wrong at all. It was just the thermostat! DO NOT GO HERE! YOU'LL GET RIPPED OFF! 

Melissa Sue's profile image
Melissa Sue 
10 years ago

Frequently asked questions about Pep Boys

How is Pep Boys rated?

Pep Boys has a 3.9 star rating with 568 reviews. 

When is Pep Boys open?

Pep Boys is open now. It will close at 7:00 p.m.  

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