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Pep Boys

3.6

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

4751 McKnight Rd, Pittsburgh, PA, 15237, United States

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.6773 reviews
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Brian Hengelsberg's profile image
Brian Hengelsberg 
7 years ago

Appointment times a joke. 4 hours for one tire, all while I made an appointment the day before. 

Brian Hengelsberg's profile image
Brian Hengelsberg 
7 years ago

Appointment times a joke. 4 hours for one tire, all while I made an appointment the day before. 

Business response:

Hi Brian. We’re sorry you had less than a 5-star experience. Please send us your contact info and the details of your experience to pepsocial@pepboys.com so that we can investigate further. Thank you. 

Michelle Harper's profile image
Michelle Harper 
7 years ago

Never go back! Needed a battery, then drove .5 miles needed a jump because it was not installed correctly! 

Dakota Chirdon's profile image
Dakota Chirdon 
7 years ago

They just lie to you to get you out of the store. Don't go here and believe anything they say. 

G H.'s profile image
7 years ago

Appointments for any Pep Boys are worthless. Made appointment and they cancelled it because they were too busy with non appointments. 

Mike Schindler's profile image
Mike Schindler 
7 years ago
Nicole Derouin's profile image
Nicole Derouin 
7 years ago

Need a plug in my tire and Nick.. the service desk assistant (with no personality) miserable to deal with tells me no one can do it till maybe Wednesday... and that maybe he can do it Wednesday... as he is standing right in front of me... why I come here bc I always deal with horrible workers or shit service... I'm officially done here as of today. 

Amber Scarber's profile image
Amber Scarber 
8 years ago

If I could give a 0 star rating I would! All I have are problems here. They took over 2 hours for an inspection and to put 2 tires on. When they put my tires on they never balanced my tires but they charged me for it. They also left my lug nuts looks on my one tire causing my tire to make a terrible noise and they could have flew off and caused a major accident for me on the highway. They have mechanics that don't care what they are doing and don't know what they are doing. When I came back in to get my tired balanced since ... read more

Tiffany Leigh Merenick's profile image
Tiffany Leigh Merenick 
8 years ago

We were towed into them at the last minute yesterday... They squeezed us in even though they had limited hours. I am so thankful. 

Frequently asked questions about Pep Boys

How is Pep Boys rated?

Pep Boys has a 3.6 star rating with 773 reviews. 

When is Pep Boys open?

Pep Boys is closed now. It will open tomorrow at 8:00 a.m. 

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