Pep Boys's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Pep Boys

3.5

About this business

Pep Boys Pleasant Hill on Contra Costa Blvd has everything your car, truck or SUV needs. Auto repair, oil change, new tires, discount tires, brakes, battery replacement, inspection, towing and other service appointments are available same day. With 100 years in business, our ASE certified mechanics go further to help you go farther. Call or schedule your appointment online. 

Location details

520 Contra Costa Blvd, Pleasant Hill, CA, 94523, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.5883 reviews
Select a rating
Billy Smith's profile image
Billy Smith 
7 years ago

Drive an hour from SF to get tires. This was the only pep boys in the bay that jasmine in stock. 4 hours for two tires and an oil change. Didn’t tell me one of my tires was cupping in the back. Suggested I should get an alignment, then noticed I have unlimited alignments and had it done when the tires were purchased. Less than a year ago. Tire warranty covers nothing but a nail or screw. Replaced cupped tired and request alignment. 2 hours later with another appointment I get the car back but no alignment just the one New ti... read more

Billy Smith's profile image
Billy Smith 
7 years ago

Drive an hour from SF to get tires. This was the only pep boys in the bay that jasmine in stock. 4 hours for two tires and an oil change. Didn’t tell me one of my tires was cupping in the back. Suggested I should get an alignment, then noticed I have unlimited alignments and had it done when the tires were purchased. Less than a year ago. Tire warranty covers nothing but a nail or screw. Replaced cupped tired and request alignment. 2 hours later with another appointment… See more 

Nate Buteyn's profile image
Nate Buteyn 
7 years ago
James Klein's profile image
James Klein 
7 years ago

Employee service at all time low.. wait and rescheduled and had car allay and when got it back another issue surfaced and yet the mechanic made sure to make my wife feel very low and worthless you know who you are 

Christina Buckingham's profile image
Christina Buckingham 
8 years ago
Hoi Ming Mo's profile image
Hoi Ming Mo 
8 years ago

I'm having a oil change service at 520 contra costa Blvd, pleasant hill ca branch. On the website, it says 30 minutes guarantee. That's why I decided to come here "Pepboys" to have a service. I make an appointment at 9:00am. When I check in, I was already told it's not going to be done in 30 minutes because there is only 1 guy working at that moment. And I was told that it should be done in about 45 minutes to 1 hour. I understand that things happen. An hour is not too bad. I sat there and wait and saw that they finally star... read more

Tim Wintrip's profile image
Tim Wintrip 
8 years ago

Nice guys- but 3 hours to change tires even with an appointment..... 

Andrea Velasco's profile image
Andrea Velasco 
8 years ago

Worst place ever! They have had my daughters car for three weeks now. Each promise to give it back has been met with another "It's not ready yet." They finally returned her car last week only to drive 10 miles and the problem is still there. They told her initially she should not be driving the car in it's condition and then return it in the same condition and tell her she can drive it. She still does not have her car. No one seems to know who works there as the only initial decent person she spoke to is MIA and they have no... read more

Tomia Taylor's profile image
Tomia Taylor 
9 years ago

One of the associates lied to me, telling me tgat my promblem was spark plungs. I come back get the plungs fix. But guess what? It wasnt the plug. So when i explained the situation to the manager he spoke to me in a rude way saying that i was lying. He was so rude and intimidating i actually stared crying. I was so embarrassed. PEP BOYS is this what you consider good customer serves? Is this why i paid for a promblem i didnt have? 

Frequently asked questions about Pep Boys

How is Pep Boys rated?

Pep Boys has a 3.5 star rating with 883 reviews. 

When is Pep Boys open?

Pep Boys is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com