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Pediatric Dental Care
- Pediatric Dentists
- Fairfax, VA
About this business
Location details
9901 Fairfax Blvd, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great practice and staff. Everyone knows how to handle children effectively. However, I get a voicemail confirming my appointment with the caveat of "if you're more than 15 minutes late you'll have to reschedule your appointment." For ALL my children's visits, I wait at least 15 minutes PAST the appointment time. Yesterday, I waited 17 minutes. It's OK for you and not for me? Either you correct this delay or we find another practice that respects the customer's time.
Business response:
Thank you for your feedback. The reason for implementing the late policy is to better help us run on schedule. Patients who do run late cause us to in turn run late as well. In order to correct this and allow us to run on schedule we have implemented this policy. We apologize the doctor ran late for your appointment but this should correct these problems for future appointments. Your feedback has been shared with the doctor as well.
Today,a nurse informed how the procesure went on my child. I prefer Dr. Han to inform how things are even if it is just 5 minutes.
Employees were cordial and patient.
Business response:
Thank you for your feedback
Appointments seem to be moving much more quickly now. Less wait time in the front area, which is greatly appreciated by all families, I am sure! Glad all is going well and I expect my daughter will graduate soon to an adult dentist.
Business response:
We strive to run on time and have recently implemented a new late policy to help us run more efficiently. We are glad that you have noticed the change and thank you for your feedback.
We generally love your office and the care we receive there. I hope Dr. Han is feeling better and the only issue would be to call patients if a particular Dr. is out (especially with cases needed a consult), and to follow up on rescheduling an office cancelled appointment. Thank you!
Business response:
Thank you for your feedback and your concern. I see we have you scheduled with Dr. Han and we are glad to have him back.
I have been here with my son now a few times since 2009. They have always been pleasant and professional. They also work with you regarding scheduling and payment plans if it is needed. The doctors are always sure to explain everything in a way that you understand. My son had fillings done today and while I could not go back with him, they came out several times to keep me updated on his progress and to let me know how he was doing. I would recommend Pediatric Dental Care to anyone looking for honest, reliable, professional ... read more
Business response:
Thank you so much for the great feedback. We strive for excellence and are glad to see that we have met your needs.
I've only got good things to say! It was a wonderful visit from start to finish. Doctor and staffs are very professional and took a good care of our daughter!
Business response:
Thank you so much for your feedback and kind words. We enjoy having your daughter as our patient.
While no parent enjoys a dentist visit to fill a cavity for their anxious child, the dentist and entire staff took amazing care of my daughter today. Our visit resulted in more work than initially thought ( due to my child's previous anxiety about X-rays). Dr. Fontes took the time to preform all of the work during this visit instead of making me bring an anxious child back for more work. The staff communicated with me the entire time and checked with me about my comfort level to continue when she got upset. Even after the vi... read more
Business response:
Thank you for your feedback. We are glad we were able to take good care of your child. We strive to provide excellent service and we are glad to have you as our patient.
This office now has electronic checkin and it is amazing and so nice.
Business response:
We are glad you enjoyed it and thank you for your feedback.
Frequently asked questions about Pediatric Dental Care
How is Pediatric Dental Care rated?
Pediatric Dental Care has a 4.7 star rating with 554 reviews.
When is Pediatric Dental Care open?
Pediatric Dental Care is closed now. It will open tomorrow at 8:00 a.m.
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