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Pebblebrook Apartments

3.4

About this business

Welcome to Pebblebrook Apartment Homes Peacefully And Cozily Nestled In A Beautifully Wooded, Country Like Setting Where Number One Customer Service That Cannot Be Beat is an EVERYDAY Way Of Life! At Pebblebrook Apartment Homes It Is All About YOU. FREE HEAT, HOT WATER And COOKING GAS INCLUDED With EVERY UNIT. We Offer Gym Facilities And Tennis Court Areas As Well As two Laundry Rooms With Plenty Of Washers And Dryers In EVERY Building. A Beautiful, Sparkling Swimming Pool With Two Cabanas Complete With Showers, Picnic Area ... read more

Location details

46 Brittany Farms Rd # 121, Ste 121, New Britain, CT, 06053, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
3.4182 reviews
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Marilyn L.'s profile image
Marilyn L. 
a year ago

I'm going to 10 years living in here! I read many reviews, good and bad, from this place. This one is mine. In all these years I might had gone to complain about something at the office maybe 3 times. The staff was different each time. I really like the enviroment, location, the fact that include most utilities. My apartment is comfortable, and when I needed maintenance to take care of something they got things done next day (if I call late). I got myself locked out just once, and they were very dilligent to resolve my probl... read more

Business response:

Thank you for taking the time to share this feedback! We are so happy to hear that you are enjoying all that our community offers and that our team has been able to provide you with the exceptional service that you deserve. Your four-star feedback means the world to us, but your continued residency is all the thanks we need. Here's to many more wonderful years in our community! 

Sahn K.'s profile image
a year ago

Don’t do it. This place is horrible. Worst place ever! Over priced and cars are either getting towed, rims stolen, catalytic converter stolen. There’s a towing company that regularly comes and tows cars. Catalytic converter got stolen and every thing is going downhill from here. Can’t wait to move out. 

Business response:

Hello, while we certainly understand your frustrations, we want to assure you that we do extensive research to make sure we are providing our residents with fair rates, and all of our rental prices are based on current area market values. Additionally, incidents such as car theft or break-ins are better addressed with law enforcement as they can take action in ways our team can not. We assure you that the comfort and satisfaction of our residents are our top priority. We would greatly appreciate the opportunity to speak with... read more

Rico _.'s profile image
a year ago

Great apartments Cheryl is the best been living here for 2 years now and my family and I love it. Down the street from the mall and there’s is a lot of shopping center around the area. If you plan on moving here you will not regret it. THANK YOU CHERYL YOUR THE BEST!!! 

Business response:

Thank you for taking the time to share your positive experience at Pebblebrook Apartments. We are thrilled to hear that Cheryl has been able to make your stay with us enjoyable. We take pride in our convenient location and are glad to hear that it has been a benefit to you and your family. Thank you for being a valued resident! 

kara j.'s profile image
2 years ago

DO NOT STAY HERE Worst apartment complex we ever stayed in. Bugs. Incompetent nasty workers. Poor apartments .overcharging , add nonexistant fees terrible terrible place 

Business response:

Hi there. While we appreciate most feedback, yours is very concerning to us. Please give our office a call directly so we can address your concerns. Thanks. 

Joanne J.'s profile image
Joanne J. 
3 years ago

Great experience I feel great knowing that my son lives here. His apartment was very clean with a great kitchen and new tile in the bathroom. Big shout out to Cheryl in the leasing office, she has been nothing but professional, helpful and very understanding. 

Azra B.'s profile image
3 years ago

New Residents Me and my husband recently moved here and so far it is great. The apartment we moved in to is well maintained and we had no issues with appliances. There has been one snow fall and maintenance was on it cleaning the parking spot right away. The only issue is the parking. It does get tricky finding a parking because many cars are parking multiple cars in the area of the building even ones that do not live in the building. So finding parking as a resident in front of the building we live in can be very tricky. Ot... read more

Absolutely N.'s profile image
Absolutely N. 
3 years ago

Save yourself the headache. This is one of the WORST places I have ever lived. They DO NOT care about their residents. At all. They lack in communication; they treat us like trash. Something is wrong? They won't email, call or text they'll leave a letter in your door and hope you'll find it at some point. I have never hated property management so much. Their "communication" consists of random pieces of paper spread throughout the complex near the elevators. Everyone's rent is so high, yet they have not completed any of the w... read more

Taylor B.'s profile image
Taylor B. 
3 years ago

Fantastic experience! I just signed my lease to move into Pebblebrook in August and could not be happier! The management made the application process easy! They answered any questions I had and made me feel very welcomed. The complex is beautiful with many fantastic amenities including a on campus gym and laundry room in every building. The apartment is very roomy with lots of closet space. I can’t wait to begin my new chapter at Pebblebrook! 

Romika C.'s profile image
Romika C. 
3 years ago

DO NOT MOVE HERE There is no security in this building to patrol in this area considering there are multiple reports of theft and damage to vehicles. The staff is very rude and some buildings have rats and roaches. They raise their rent with out any accommodation to the tenants and overall a poor decision to move here please do not live here. 

Business response:

We're very sorry that you have these concerns, and we want you to know that we do not take this lightly. Please give us a call at (860) 223-4770, so we can discuss this with you in more detail. 

Frequently asked questions about Pebblebrook Apartments

How is Pebblebrook Apartments rated?

Pebblebrook Apartments has a 3.4 star rating with 182 reviews. 

When is Pebblebrook Apartments open?

Pebblebrook Apartments is closed now. It will open on Monday at 9:00 a.m. 

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