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Caring for you and your eyes since 1961, the eye care experts at your Royal Oak Pearle Vision provide genuine eye care to you with eye exams, high-quality lenses, and a great selection of brand name frames. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. Most major vision plans accepted, including EyeMed and VSP. Eye exams are available by Independent Doctors of Optometry at or next to Pearle Vision in most s... read more
32987 Woodward Ave, Royal Oak, MI, 48073, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Very bad experience! I had to go back and forth for 4 times! 1st time was for my check up2nd time to get my eyeglasses, but even after they tried adjusting it, the frame still slips off of my face (it was not like that when I fitted it)3rd time wrong frame was given to me, but I wore it until they could get me the right frame that I chose and paid for.4th time wrong size of frame, and broken (missing a stud), because I am so tired of going back and forth (my house … See more
the customer service is always amazing. It takes me awhile to pick out glasses but they always help and never rush me. the exam process is fast and easy, the doctor is amazing, and the person who checks me out always helps me as well and makes sure I have the best experience. I would 100% recommend pearle vision
was quick and easy. Everybody was polite and courteous. They hooked me up with a great pair of glasses for a great price! Thank you!
I was treated very poorly by customer rep & office manager. I have been patient for Dr koon here for past 3-5 years I believe. They rescheduled my appointment & when I went they couldn’t find my appointment & couldn’t see for my lens exam. So instead they blamed me & were extremely rude to me saying I was 10 mins late. I admit I was late by 5 mins or so. Every Previous appointments I have waited more then 10 mins to see the doctor!!! Foolish employees! I will find another eye doctor.
Business response:
Hi Dhaval, We're so sorry that you felt that you were treated poorly. I spoke with the office to understand the situation. Your appointment was actually scheduled for 9/21 at 2pm, you arrived (today 9/23) two days later at 2:12, after your perceived scheduled time. Please understand that because of our COVID-19 policies, patients have a limited amount of time allotted in the office to ensure the safety of the patient and our staff. As such, while we understand that can cause frustration for you our customer, we must maintain... read more
Fabulous service Went out of their way to help out in gracious way
My name is Constance Jackson.. I came in today September 11, 2019 and met with Mrs. Bridgewater. She was highly recommended to me.. She was one of the kindest, nicest, gentleness ladies I’ve ever met.. She was so knowledgeable about every aspect of her trade and was willing to help me choose what I wanted.... Thanks Mrs . Bridgewater... You are a darling lady❤️❤️❤️❤️
Walking in you are greeted by a happy smiling staff! Everyone is knowledgeable and the Doctors are so thorough. The staff takes time to guide you through the amazing selection of frames. You can also pop in anytime and get your frames adjusted!
Pearle Vision has a 4.4 star rating with 582 reviews.
Pearle Vision is closed now. It will open tomorrow at 9:00 a.m.
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