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Peak Properties, LLC
- Property Management
- Chicago, IL
About this business
We offer full-service real estate management for third-party property investments throughout the Chicagoland area.
Location details
2815 W Roscoe St, Chicago, IL, 60618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
i applied for an apartment and 1st of all the application fee ia $79.00 and you cannot complete your submission unless you provide a 350 00 deposit. I was very reluctant to submit but i needed to move. The agent told me more than likely i would be approved. A week passed i had to contact the agent for status. He didnt know. Everyday for an additional week i had to contact them. They should have been following up with me. I asked to have my application cancelled and refund my deposit 3 days ago. They do bad business and im gl... read more
Business response:
To Whom it May concern/Malissa, Can you please let me know which agent you were working with and the address you applied for. We are always more than happy to refund any fees that were not granted. I will make sure you get your refund. I need more info.
STAY AWAY! Right from the beginning, Peak was a nightmare. When we toured the apartment, we were told that the apartment would come with the AC units and the ceilings fans would be fixed. Move-in day arrives and neither of these things is true - no AC and no working fans. We were told we would pay the rent on the first day when we pick up the keys, so we arrive at the office and we are told very rudely we cannot get the keys until we finish paying rent. That makes complete sense. Except we explained to the rude man that we h... read more
Business response:
Hello To whom it may concern: Please note that this review is being blown out of proportion as the property manager has always been responsive. The janitor did have some delays in getting these request done and Oscar as a new maintenance coordinator at the time was a very bad combination. Also please note that during the beginning of the COVID-19 Pandemic the company sent out a mass email for rental assistance. We by no means bully or pushed people into paying rent right away and we waived all late fees. After looking at our... read more
Our experience with Peak Properties moving in has been very unpleasant. We moved into the property and the stairwell and backyard were a complete mess. When reaching out the the property manager, we were met with hostility and disregard. This has been the consistent tone of Peak Properties and their management. If we have any sort of question or concern, we are ignored and spoken to condescendingly. We have spoken with other residents in the building and they have had the same experience as us. I am not looking forward to sp... read more
Business response:
To whom it may concern: We have received your complaint. We do apologize for anything that has transpired. Please note yes the backyard was in terrible shape when they moved in. It's all cleaned up now. The owner is aware and was going to make this backyard a fall project but that is TBD. In addition, Sharron will continue to be the manager for the building. However if they need anything they do not need to communicate with Sharron. They can talk to Cory Eisenstein directly who is her supervisor. His contact info is CEisens... read more
Due to COVID-19 we are being asked to work from home and cut social interactions. Despite this, Peak properties is still sending crews of construction workers into our apartment building. They are renovating the entire building which means multiple drills running all day long, next door, above, and below my unit. How are we supposed to work from home with this noise? How are supposed to have virtual meetings from home when we can't even hear the other party over the noise? This is an extremely insensitive response to a globa... read more
Business response:
Hello, I have received your complaint, however there is no information provided. Please provide me with the issue so I can look further into this.
Frequently asked questions about Peak Properties, LLC
How is Peak Properties, LLC rated?
Peak Properties, LLC has a 2.5 star rating with 550 reviews.
When is Peak Properties, LLC open?
Peak Properties, LLC is closed now. It will open at 9:00 a.m.
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