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Peak Properties, LLC
- Property Management
- Chicago, IL
About this business
Location details
2815 W Roscoe St, Chicago, IL, 60618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I wanted to reach out to you regarding a complaint I have for PEAK PROPERTIES. I live at * **** *** ******and Peak Properties took over our building right before the pandemic March 2020. (turned it from condos into rentals). They are one of the worst property management companies with many tenant complaints (Google reviews speak for themselves). It’s been pretty miserable living here and working from home during the pandemic as there is nonstop construction noises that sometimes start as early as 6:30AM on a Saturday morning... read more
I wanted to reach out to you regarding a complaint I have for PEAK PROPERTIES. I live at * **** *** ******and Peak Properties took over our building right before the pandemic March 2020. (turned it from condos into rentals). They are one of the worst property management companies with many tenant complaints (Google reviews speak for themselves). It’s been pretty miserable living here and working from home during the pandemic as there is nonstop construction noises that sometimes start as early as 6:30AM on a Saturday morning... read more
Business response:
To Whom it May concern : First and foremost, we do not own the property at 2 East Oak. We are acting as the Management company on behalf of the owner/investor. Jessica who is the onsite Property Manager has been working with ML Group as well as she claims there is work above her unit and there has been and she was informed of the noise and other work was floors below and around her tier but many floors away. The recent noise complaint has been due to the workers from the modernization team as they work from Shift 1: 5am - ... read more
They try to ruff shot over the tenants when they take over a property. Came in and tried to move everyone out after they took over
Business response:
To Whom it may concern: This is never the case. It all depends on ownership and what they have planned for the building such as upgrading and remodeling units. Can you please let me know your address ? We are always more than happy to help anyone out.
They try to ruff shot over the tenants when they take over a property. Came in and tried to move everyone out after they took over
i applied for an apartment and 1st of all the application fee ia $79.00 and you cannot complete your submission unless you provide a 350 00 deposit. I was very reluctant to submit but i needed to move. The agent told me more than likely i would be approved. A week passed i had to contact the agent for status. He didnt know. Everyday for an additional week i had to contact them. They should have been following up with me. I asked to have my application cancelled and refund my deposit 3 days ago. They do bad business and im gl... read more
Business response:
To Whom it May concern/Malissa, Can you please let me know which agent you were working with and the address you applied for. We are always more than happy to refund any fees that were not granted. I will make sure you get your refund. I need more info.
i applied for an apartment and 1st of all the application fee ia $79.00 and you cannot complete your submission unless you provide a 350 00 deposit. I was very reluctant to submit but i needed to move. The agent told me more than likely i would be approved. A week passed i had to contact the agent for status. He didnt know. Everyday for an additional week i had to contact them. They should have been following up with me. I asked to have my application cancelled and refund my deposit 3 days ago. They do bad business and im gl... read more
Business response:
To Whom it May concern/Malissa, Can you please let me know which agent you were working with and the address you applied for. We are always more than happy to refund any fees that were not granted. I will make sure you get your refund. I need more info.
STAY AWAY! Right from the beginning, Peak was a nightmare. When we toured the apartment, we were told that the apartment would come with the AC units and the ceilings fans would be fixed. Move-in day arrives and neither of these things is true - no AC and no working fans. We were told we would pay the rent on the first day when we pick up the keys, so we arrive at the office and we are told very rudely we cannot get the keys until we finish paying rent. That makes complete sense. Except we explained to the rude man that we h... read more
Business response:
Hello To whom it may concern: Please note that this review is being blown out of proportion as the property manager has always been responsive. The janitor did have some delays in getting these request done and Oscar as a new maintenance coordinator at the time was a very bad combination. Also please note that during the beginning of the COVID-19 Pandemic the company sent out a mass email for rental assistance. We by no means bully or pushed people into paying rent right away and we waived all late fees. After looking at our... read more
Our experience with Peak Properties moving in has been very unpleasant. We moved into the property and the stairwell and backyard were a complete mess. When reaching out the the property manager, we were met with hostility and disregard. This has been the consistent tone of Peak Properties and their management. If we have any sort of question or concern, we are ignored and spoken to condescendingly. We have spoken with other residents in the building and they have had the same experience as us. I am not looking forward to sp... read more
Business response:
To whom it may concern: We have received your complaint. We do apologize for anything that has transpired. Please note yes the backyard was in terrible shape when they moved in. It's all cleaned up now. The owner is aware and was going to make this backyard a fall project but that is TBD. In addition, Sharron will continue to be the manager for the building. However if they need anything they do not need to communicate with Sharron. They can talk to Cory Eisenstein directly who is her supervisor. His contact info is CEisens... read more
Our experience with Peak Properties moving in has been very unpleasant. We moved into the property and the stairwell and backyard were a complete mess. When reaching out the the property manager, we were met with hostility and disregard. This has been the consistent tone of Peak Properties and their management. If we have any sort of question or concern, we are ignored and spoken to condescendingly. We have spoken with other residents in the building and they have had the same experience as us. I am not looking forward to sp... read more
Business response:
To whom it may concern: We have received your complaint. We do apologize for anything that has transpired. Please note yes the backyard was in terrible shape when they moved in. It's all cleaned up now. The owner is aware and was going to make this backyard a fall project but that is TBD. In addition, Sharron will continue to be the manager for the building. However if they need anything they do not need to communicate with Sharron. They can talk to Cory Eisenstein directly who is her supervisor. His contact info is CEisens... read more
Frequently asked questions about Peak Properties, LLC
How is Peak Properties, LLC rated?
Peak Properties, LLC has a 2.5 star rating with 559 reviews.
When is Peak Properties, LLC open?
Peak Properties, LLC is closed now. It will open on Monday at 9:00 a.m.
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