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Peak Properties, LLC
- Property Management
- Chicago, IL
About this business
Location details
2815 W Roscoe St, Chicago, IL, 60618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
After living here for almost a month, upon our first day of moving into our apartment we found multiple rodent droppings in the kitchen area and in bedrooms. After calling not once but three times were we able to get a hold of someone to handle this issue that shouldve been taken care of months before move in. In the coming weeks after move in, we have yet to have a working laundry system, the washer being broke prior to move in, as well as a completely unusable microwave, unable to turn on. Even after communicating this to ... read more
Business response:
To Whom it may concern: Good morning. The property Manager ********************* spoke to **** at length yesterday afternoon. We are addressing the 2 remaining concerns today. Mice and microwave. We also gave him a $500 rent credit. He has agreed to remove the complaint once everything is completed to his satisfaction. Thank you
****standard dwellings, they payoff BBB for a good rating it seems (my opinion)
Business response:
Hello ***- What was your issue so I can look into this?
Scammed us. Paid **** for deposit and first months rent then ghosted us and never gave a refund. Even had a fake lease agreement and receipts
Peak Properties aka Peak Realty. A rental management company that doesn't believe that a Black man that makes a good living can afford their average apartments.Let me tell you the story.I wanted to get a head start on apartment-hunting. Examine the market, note market rates for 1+ bedrooms. My requirements? A den or second bedroom that I can use as a dedicated home office. (I lead a sales development team in the Cancer Informatics/Machine Learning space and work remotely.)I prefer my current neighborhood of *****************... read more
Worst possible place to rent from. Apartments are outdated. Have insects and horrible management problems. Pipes are constantly bursting and the water is shut off as they please. They can't even send a maintenance person to fix minor issues. Stay Away!
Business response:
To Whom it may concern:The resident has been in the building for several years and now trying to get out of her recently renewed lease to move in with her sister. We have offered early lease termination provisions per the lease, which she did not agree to.
Although there have been some nice improvements to the building since Peak Properties took over I cannot recommend them in general. I have spent more than a year trying to get a nuisance maintenance issue resolved to no avail. Prior to this company taking over I was very satisfied with the maintenance response and cleanliness of the building. Now, theres a demonstrated lack of concern for the tenants. I will be sure to avoid renting anyplace managed by Peak Properties.
Business response:
Hello Pat, I'm sorry for any issues in order to look into this further can you please give me you complete address including the unit number?
Be aware when you sign with Peak that they do not care about your health and safety. I am currently sitting in my bedroom with the door shut and sealed while 3-5 electrical workers with either no masks or improperly worn and ill-fitted neck gators are walking throughout my apartment and drilling my wall. In a normal year, the intense level of noise sustained for a full week would be irritating, but in the midst of a pandemic, this kind of intrusion into our privacy with little regard for our safety is infuriating. I want to ... read more
Peak took over my apartment building in the Spring of 2020 after having lived there almost 5 years. Nothing fancy but it was home and I was comfortable and happy. Enter Peak Properties...they moved me into a different unit with roaches that took 4 exterminator visits to get rid of the problem. THEY DO NOT BELIEVE IN MONTHLY SPRAYING OF THEIR BUILDINGS FOR ROACHES BECAUSE IT COSTS TOO MUCH MONEY SO THEY WAIT UNTIL A TENANT COMPLAINS AND THEN CALL THE EXTERMINATOR TO SPRAY AND THE ROACHES MOVE TO THE APARTMENTS ADJACENT!! They... read more
Peak took over my apartment building in the Spring of 2020 after having lived there almost 5 years. Nothing fancy but it was home and I was comfortable and happy. Enter Peak Properties...they moved me into a different unit with roaches that took 4 exterminator visits to get rid of the problem. THEY DO NOT BELIEVE IN MONTHLY SPRAYING OF THEIR BUILDINGS FOR ROACHES BECAUSE IT COSTS TOO MUCH MONEY SO THEY WAIT UNTIL A TENANT COMPLAINS AND THEN CALL THE EXTERMINATOR TO SPRAY AND THE ROACHES MOVE TO THE APARTMENTS ADJACENT!! They... read more
Business response:
To Whom it may concern: First and foremost every single work order that has been submitted has been closed out within 24-48 hours and we have record of this. The way our system works is the tenant submits a work order into the system. The maintenance coordinator then coordinates with the janitor to get the issues resolved. He has submitted orders for doors being left open. The last one we received was for heat. His unit is in the middle of the building which had no thermostat so we put the sensor in his unit which dictates ... read more
Frequently asked questions about Peak Properties, LLC
How is Peak Properties, LLC rated?
Peak Properties, LLC has a 2.5 star rating with 559 reviews.
When is Peak Properties, LLC open?
Peak Properties, LLC is closed now. It will open on Monday at 9:00 a.m.
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