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Peak Properties, LLC

2.5

About this business

We offer full-service real estate management for third-party property investments throughout the Chicagoland area. 

Location details

2815 W Roscoe St, Chicago, IL, 60618, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 1:00 p.m.
SunClosed
2.5550 reviews
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Delilah C's profile image
Delilah C 
3 months ago

Peak Properties recently became the new managers of my apartment building and the transition was smooth. I had a maintenance request completed very quickly for a broken fridge, and Labi was very helpful during an after hours emergency request. 

Business response:

Thank you so much for your review. If you need anything else let us know. 

Jackie S's profile image
Jackie S 
4 months ago

In my experience, peak has been responsive to maintenance requests and even proactive to issues. 

Business response:

Hello-Thank you so much for your review.Let us know if you have any questions. 

VIVIAN H's profile image
VIVIAN H 
10 months ago

************* (***********) recently imposed our third parking permit requirement. Each apt. was allowed 2 parking permits. We had to show registration at that address and insurance. (Some people had rental vehicles and was not allowed to received a permit) (Some people had work vehicles.) They did not consider the units that have college students that drive and are on the lease as occupants. They were instructed to park in the limited visitor section ( limited to 7 days) The Visitor section at night is full depending on the... read more

Business response:

Hello,To whom it may concern, please note that we need your full address.Also please note that our company is Peak Properties located in *******, **. We are not Peak Living. 

Rachel A's profile image
Rachel A 
a year ago

The ***** Apartments - now managed by Peak (previously managed by RMK)I could repeat the never-ending list of issues with this company but its not worth my time or energy. Instead, Id like to validate everyones horrible experiences and further reinforce the honesty.I hope this will provide insight for anyone thinking about living at one of their properties. If you value people-centric culture I highly recommend you avoid them at all costs. 

Business response:

To Whom it may concern:Please note that Management has been actively working on resolving these issues. The following email has been sent out to residents regarding all the issues and necessary plan of action:Dear Residents of **************, We hope this message finds you well. Please see your Community Updates for the week of January 22nd, ****: Front Desk/Concierge: As many of you may already know, on Friday, January 19th, ****, the Concierge team returned to the property. We are thrilled to welcome ******* and ***** back... read more

Emily B's profile image
Emily B 
2 years ago

Possibly the worst property management company in *******. Peak Properties took over our building in September 2022. Since then, living here has been a nightmare. They are redoing the building and there is constant construction noise before 8am every day. The elevators are always down - every week. Currently only one is working and it has been this way for weeks. There are also constant issues with the water even though its been repaired almost 20 times now. On top of all this, Peak literally does not care. They ignore resid... read more

Dawn T's profile image
Dawn T 
2 years ago

My best friend lives, and one of their units theyve taken care of everything hes ever asked and ******* went out of her way to take care of something for me today and Im not even the tenant as well as Im concerned if I ever need a place to live thats where Ill go. Thank you very much **** 

Business response:

To Whom it May concern:Thank you so much for your review 

Kelley S's profile image
Kelley S 
2 years ago

Peak Properties came into my apartment a day before my lease ended and threw away all my stuff and painted the walls; I found most of my items in the dumpster ruined or broken but some of it was missing completely. Don't rent with them if you want your personal property and dignity to be respected. 

Business response:

To whom it may concern: There was miscommunication on our end by the vendor. We have reached out to the tenant and are very sorry that this happened. RRM has settled this for $8,500.00 with the tenant. 

Ailene U's profile image
Ailene U 
2 years ago

Moved in July 1st and have experienced no major issues. Small tweaks were taken care of right away. Management is responsive to needs of the tenant. So far, so good! 

Business response:

To whom it may concern:We are pleased that you are happy with your experience. If you ever need anything please feel free to contact us. 

Noah W's profile image
Noah W 
2 years ago

After living here for almost a month, upon our first day of moving into our apartment we found multiple rodent droppings in the kitchen area and in bedrooms. After calling not once but three times were we able to get a hold of someone to handle this issue that shouldve been taken care of months before move in. In the coming weeks after move in, we have yet to have a working laundry system, the washer being broke prior to move in, as well as a completely unusable microwave, unable to turn on. Even after communicating this to ... read more

Business response:

To Whom it may concern: Good morning. The property Manager ********************* spoke to **** at length yesterday afternoon. We are addressing the 2 remaining concerns today. Mice and microwave. We also gave him a $500 rent credit. He has agreed to remove the complaint once everything is completed to his satisfaction. Thank you 

Frequently asked questions about Peak Properties, LLC

How is Peak Properties, LLC rated?

Peak Properties, LLC has a 2.5 star rating with 550 reviews. 

When is Peak Properties, LLC open?

Peak Properties, LLC is closed now. It will open tomorrow at 9:00 a.m. 

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