Peak Auto Storage

Jakiyah L 

on BBB

a year ago

Wrongfully towed my car on 08/08/2023 at 2:29 am . Called to see how much they told me 272 I asked why they said because it was towed out of Dallas . But when I went online it says ****** I asked why the girl gave different storys in fee prices then I called back in asked how much per day they said ***** its 08/09/2023 why is the price ****** which mean I was charged ***** serval times in its only been a day . They are in kahoots with the apartment complex called ********** where there targeting blacks in its sad I just hope... read more

Tiffany I 

on BBB

a year ago

Thieves and liars!!! This company towed my vehicle for no reason then charged me to get it back. 

James W 

on BBB

a year ago

Horrible experience, when trying to leave the employee would not open the gate to let me to leave after we paid for the car to be given back. She would not answer any questions and claimed that all issues but be directed to Capital Towing **** which is an umbrella company owned and operated by the same person. Its a way to circumvent any complaints by claiming they were two different companies. 

Keiana R 

on BBB

a year ago

Car was towed on 7/8/2023 . Enter building at 1:15 am Asked one rep are you open she replied no 8 minutes went by and she helped another person. Very slow processes my payment as if the lady didnt want to be at work. Was told that my car was in lot 7 and had paper work that said as well. Went to Lot 7 (Dynamic towing drop off) and car was not there . I walked for 25 minutes around to see if my car was there . Went back to the office multiple times and still was not helped. The car is in lot 7 thats where the tow company HAS ... read more

Jo B 

on BBB

a year ago

This company has ruin my AWD and damaged my car. I now have to take them to Court. 

Emmanuel N 

on BBB

a year ago

They tow your car, extort you and leave your car with damages minigods in their own right 

Courtney W 

on BBB

2 years ago

My car was towed 06/20/22. The Apartment complex is under new management and have set up a new way to register your vehicle. I reached out to the property manager and was told that southwest auto tow doesn't have permission to start towing until 6/30/22 so my car should've never been towed and she would reach out to them. I've contacted them myself as well yet peak storage facility, where my car was towed to keeps saying they are just the storage facility and I would have to talk to the tow company. All they have is a "email... read more

Alissa H 

on BBB

2 years ago

I had my car towed by mistake on January X XXXX from Southwest Auto Tow which is housed within the storage company Peak Auto Storage. I was told by my apt office that I had until the 14th to get my registration handled as it was expired and that I was put on the hold tow list. Southwest Auto Tow came and towed my car anyway. I had no way to get to work the next day so I missed 4 hours of pay because I had to get a ride to Peak Auto Storage to get my vehicle. I waited over 1 hour in line and finally got my car. There was only... read more