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Pavlova Day Spa Salon
- Day Spas
- Traverse City, MI
About this business
Our staff of highly trained professionals bring a wealth of knowledge and experience. We use only the finest products and follow the most advanced techniques and trends. Pavlova is an exclusive salon of Kerastase and Shu Uemura professional hair products. We have been recognized as a leader in our industry for over 30 years.
Location details
114 S Union St, Traverse City, MI, 49684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Came In for the Spa Day special and ended up paying the full price of a cut and color. My stylist didn’t talk to me for the three hours I was there, didn’t listen to what I wanted even when I showed her pictures, and also forgot to mention the $30 up charge I had to pay.
Business response:
Hi Brianna, we are so sorry to hear that you were not fully satisfied with your experience at Pavlova and apologize for the the inconvenience. We take our client's concerns very seriously and will have this looked into. We have messaged you privately so we can have the manager follow up with you directly. Thank you for your feedback.
Best Haircut (Jordin B) and Best Massage (Audrey C)! All in the same couple of weeks. I will return, Often :)
I booked a girlfriends get away weekend (7 total in our group). While the service providers all provided great services, the amenities and extras are void. I mentioned at least 3 times we would be bringing in mimosas & food and upon arrival they were disorganized and had to find and pull everything together. Other groups were coming in & out of the main lounge area and we were told we could leave our stuff out but I had to “ASK” for a sign to be made for our group so random guests would not eat or drink what we provided. If ... read more
I'd highly recommend this place as each person we encountered was friendly and professional. I'll be back to utilize their spa services for sure and my husband is satisfied with his haircut and so am I!
Frequently asked questions about Pavlova Day Spa Salon
How is Pavlova Day Spa Salon rated?
Pavlova Day Spa Salon has a 4.5 star rating with 335 reviews.
When is Pavlova Day Spa Salon open?
Pavlova Day Spa Salon is open now. It will close at 6:00 p.m.
Need help? Contact us.
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