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Parkway Buick GMC
- Automotive
- Sherman, TX
About this business
Location details
3314 Texoma Pkwy, Sherman, TX, 75090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedI currently work at this dealership and it is the most diverse and friendly place. I enjoy working with such a good group of people.
ALL of it!! I HATE this place!! I was told my car would be done in a week and it took 4!! Then you dent it up and offer me 650 when the work is going to cost 1200 all because I won't bring it back to your shop to fix!! Me and my family had to literally walk out of Oregon!! Greedy, Rude AF and Heartless!! Nathan and Laura you are the most unprofessional people I have ever had the displeasure to meet!
We just moved to town two months ago. I brought my SUV in for service and there’s been an issue with it since they messed with it. I have spoken with them twice regarding to please remedy it and they keep pushing me away or saying they don’t have time. Very unprofessional. I will never step foot in that dealership again.
RecommendedI have experienced great customer service for myself. You don't find that much anymore. Our salesman was Terry. He is absolutely amazing. He took his time and helped us find exactly what we were looking for. I appreciate the patience especially on a hot day.
Business response:
Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Terry and the rest of the Beck & Masten Buick GMC North team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastennorth.com/ for more information. Sincerely, A... read more
They over charged me for a tire rotation and oil change. They provided a phone number on google reviews to make the situation better, but after calling three times and no one knowing anything about the situation... no one helped or made things better and actually wasted more of my time.
Business response:
Kyler, please call my direct number tomorrow 270-228-4464 and ask for Mason. I’ll be glad to talk to you.
They where very polite and made the car buying experience easy. I bought a 15 with 60k miles. The day after I picked the vehicle up the transmission started shuttering and slipping. Charles had told me they went through the whole car and made sure everything checked out. So I took it to a local dealership as I am 2 hours away from vail, the tech told me the transmission fluid was burnt and very over due to be changed. They also told me the battery was “knocking on deaths door”, which I thought that the car sounded like it wa... read more
Hard to buy a car if they won’t respond to your messages 👎
Went on Saturday to see about turning in my terrain and getting another suv at first salesman was very helpful stated I did not want my credit ran just went but worked up numbers based on a score I gave him. When he came back the price of the car was changed to show the 5k off was from being a prior customer not the Labor Day sale as posted online which o stated also left me upside down on my turn in- then stated payment would be in the700 and said that was high from what o pay now he stated I know that won’t work I agreed a... read more
Business response:
We appreciate the opportunity to hear more about your recent visit to our dealership, Rebecca. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your needs were not met, then it is apparent we fell short of our customer service goal. Please contact us directly at your earliest convenience as we would like to further discuss your experience. We look forward to the opportunity to speak with you. Sincerely, The Cavender Buick GMC West Team
RecommendedI had a minor initial quality issue with the interior of my new Canyon Altitude. The staff quickly and easily assessed and then endeavored to follow a seemingly complex process to make my repair. They did this with speed and courtesy and I am happy that I have them as my dealership. This service was consistent to the constant contact from my sales person to the simplicity of the service experience....Thank you.
Frequently asked questions about Parkway Buick GMC
How is Parkway Buick GMC rated?
Parkway Buick GMC has a 4.7 star rating with 1,954 reviews.
When is Parkway Buick GMC open?
Parkway Buick GMC is closed now. It will open on Monday at 7:00 a.m.
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