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Park Place Lexus
- Automotive
- Plano, TX
About this business
Plano & Dallas Lexus Dealership
Location details
6785 Dallas Pkwy, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedEvery single person I interacted with provided great customer service! Thank you Park Place
Business response:
Rubn Zitro, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
We had so much fun today at the dog park. I think we like to go there just like our dogs. We live close to the lake and sometimes we take them down there. They enjoy walking and getting in the water. I was thinking about getting another car. I can't afford a new one and have to get a used one. Along the way to the used car lot we saw a lot of people looking up in the sky. When we stopped at the car lot, we got out of the car and looked up to see what everyone was looki... Continue Reading
Tristan Capehart was the best ever! He helped me get exactly what I wanted! Best customer service I have ever experienced! Highly recommend!
Business response:
We always appreciate positive reviews! Thank you, and happy motoring!
My friend called to try to and get a loaner while she got her battery changed and the lady who answered was very rude and stated she would have to check if they had any available. She called the Dallas location and within 5 minutes she was able to get me a loaner and make sure it was ready to pick up when we arrived. This is the THIRD time this happens within 2 years. Nothing has changed they need to do better.
Business response:
Hi Christy Puente, we are extremely sorry for this less than exceptional experience you and your friend have encountered. While on occasion we do have a wait list for our loaner vehicles, we completely understand your frustration and regret that we did not handle this matter more effectively. We more than welcome the opportunity to address your concerns and should you be interested in speaking with someone from our team, you can email me at social@parkplace.com and I can connect you with a manager. Again, we greatly apologiz... read more
Thank you Viktor Koleychik for your knowledgeable and expertise! I greatly appreciate your time and advice while I was trying to decided on my new car.
Awesome experience buying a car today! No back and forth to the manager about price. Erin handled everything herself.
Darren is the best sales person and the new car sales experience and service support is fantastic.
Derrin Smith helped us trade our 14 RX to a 20 RX with 1,300 miles on the odometer. He is very professional and thorough in his support. Overall a very positive experience.
I love this place,they are so friendly,l love Greg he very nice for service and help me alos get the new car.
Frequently asked questions about Park Place Lexus
How is Park Place Lexus rated?
Park Place Lexus has a 4.5 star rating with 406 reviews.
When is Park Place Lexus open?
Park Place Lexus is open now. It will close at 8:00 p.m.
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