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Choose Paradee Gas Co. as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.
28451 John J Williams Hwy, Millsboro, DE, 19966, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I have had the WORST experience ever with them! If anyone is looking for a propane company, do yourself a favor and pick ANY company besides them! When we bought the new house, there was a tank of fuel. Apparently on Oct 15th, they locked my tank. Ive never dealt with a propane company before so on the 16th when my hot water heater and dryer both stopped working, I just assumed I was out of propane. I called that morning, had them switch the account into my name, and paid for 96 gallons of fuel. I was told they would come fi... read more
Though fully paid up, and without any warning, this Saturday afternoon, getting ready to cook dinner -- suddenly I have no propane! AND the company does not have any emergency contact ability -- I've been on hold, since "all operators are busy" at 7pm Saturday, to get "emergency delivery for an extra charge," for 30 minutes. Giving up. So all weekend, no stove. No reason. No warning. No ability to reach anyone. Terrible company. If I don't get my recent payment back, will file a complaint.
Worst company, no one answers the phone, wait times are 120 minutes and they keep mixing up our company with others on the construction site and send us their bill. I finished service last month and just received another bill. I am currently on hold to dispute an invoice and it's been 52 minutes this is ridiculous we should not have to be on hold this long. AmeriGas needs to close down for good.
They should be sued by the state of California for failing to fulfill their contracts with their customers. I placed an order online on Oct 6, with an estimated delivery time of Oct 6-13. Here we are on Nov 12, ONE MONTH later, and I still have not received a delivery. I started calling the local office about one week after the ETD, and because of a permanent company change, the calls now go to a call center with no ability to speak with anyone locally. I've been told my case has been escalated TWICE with no follow up respon... read more
Customer Service is fundamentally lacking. I have a local number for a dealer, but it sends me to a call center where wait times are egregiously long.
WORST GAS PROVIDER EVER! There virtually no way to contact a human being for customer service. Call wait times start at 90 minutes. AmeriGas bought several small local gas providers and left longtime customers with horrible service and no reasonably way to contact them.
worst outfit I've ever dealt with, they employ very poor business practices and view the consumer as a dupe to be taken advantage of. I'll never deal with them ever. no respect at all for clients.
11/9/2020 - Called three times... on hold for over 2 hours each time... NO ONE WILL PICK UP THE PHONE! I even tried the "emergency" option (on another phone while on hold), that call was on hold for over 1 hour and no one picked up. And they wonder why people go to others to purchase? Very frustrating.
Horrible customer service. Completely out of propane and you cannot get a hold of anyone at this company! Our location is in Orange County, Ca. Sales rep said delivery set for 1st thing Monday morning, it's after 2pm on Monday and we have yet to see the driver! I am currently waiting on hold for a rep and have been holding for over 25mins!!! If there is a better supplier out there for local propane, please advise
Paradee Gas Co. has a 1.2 star rating with 640 reviews.
Paradee Gas Co. is open now. It will close at 5:00 p.m.
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