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Choose Paradee Gas Co. as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.
28451 John J Williams Hwy, Millsboro, DE, 19966, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Amerigas is the worst company I have ever dealt with. Ever since Amerigas bought out our local company service has declined and continues to worsen. It is impossible to find out when to expect delivery. Delivery was scheduled twice in November, never came, no notification to us and was not rescheduled. I've been trying for two weeks to get propane. Six representatives have promised to resolve situation and call back. Only one called. Tank is below 25% and we're still waiting. DO NOT USE AMERIGAS! Andy *******AZ
They bought out the local company who would answer your calls fast and give good services. Now I spend a minimum of 1 hour on hold just to talk to a person. I have been trying to get my tank unlocked for the last three weeks. They said some one would call me back to make a appointment they never did, I had to call back the following week. The person I talked to did not care that I had been waiting a week already and set the appointment for the following week. They then never told me the time they where coming and proceeded t... read more
The absolute worst propane company to do business with. Amerigas loves charging bs late fees and hiding fees in the small print. They charge $185 tank rental fees per year if you dont fill up your tank. My current company charges $40 for reference. Then they love throwing around there $36 dollar late fees every month. Even when I asked them to pick up there half full tank and credit my account with the remaining propane they wait 3 MONTHS and add $108 in late fees. THEN when they finally do pick up the tank they charge $75 m... read more
In my 63 years on this planet this company has the worst, non existent “customer service”. We purchased a property in Jacksonville three months ago with one of their tanks left on the property, after six phone calls to various unhelpful and rude individuals, the tank is still here. Now we have discovered it is leaking! I have given them 24 hours to collect it or we are calling 911. Go anywhere but Amerigas. Worst company I have ever had the misfortune of dealing with.
Not trustworthy, lies about quotes you where given, different representatives every time I call, nobody knew how to help me ! Never returned my call after they said they would! Horrible customer service!
I agree with the MANY MANY reviews already here but have one more thing to add. AmeriGas closed my account with them without authorization and didn't notify me. When I tried to order a gas delivery they stated that my account was closed. When I tried to reopen, I had nothing but problems. After spending HOURS on the phone with multiple people over several days, I switched to the local propane company in my area. This company installed their tank and removed the Amerigas tank. I called Amerigas to have them pick up their tank... read more
Appalling service. I've been waiting for propane in an Idaho winter for three weeks. No one answers email, or twitter DMS, facebook messages, and the wait on the phone is 2 to 3 hours.
As reported by other customers, this company is not to be trusted. I too have to deal with over an hour wait times to contact customer service. When I finally am able to schedule a technician to come out, it is automatically a $200 fee no matter what the service. Last time it cost me $209 to have someone come out to disconnect my range - less than 15 minutes! As I am a senior on a fixed income, I can I'll afford this kind of fee. I currently only have one working wall heater in the house and I too am dragging around a space ... read more
Worst company ever dealt with. Have issue with gas stove. Need maintenance. Every time I call the local office, even if I call the minute they open, I get a "45 to 75" minute hold message. They obviously do not care about their customers.
Paradee Gas Co. has a 1.2 star rating with 640 reviews.
Paradee Gas Co. is open now. It will close at 5:00 p.m.
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