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11401 Century Oaks Terrace Suite 133, Austin, TX, 78758, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 9:00 p.m. | |
Sat | 10:00 a.m. to 9:00 p.m. | |
Sun | 12:00 p.m. to 6:00 p.m. |
Terrible customer service. I went in to purchase a ring and was waiting for my turn. Completely got skipped over and was not even acknowledged with a warm welcome or anything the 25-40 mins I was in there. Will move to purchasing online.
I went to the store to asked for an exchange, on the website they said that you have 30 days for exchange but on the store they said that you have 3 days. It was a gift for my friend, it was small she just need a bigger size that’s it. But they don’t help at all, I called and they said that I can send the bracelet back and then on 15 days I can receive a gift card and buy a new one. THEY MAKE A HUGE PROCESS for something so simple to change the size. Really disappointed of this brand NOTHING CHEAP and the service is terrible... read more
Carolina was so helpful and sweet! Amazing customer service I would definitely recommend! These lovely people did their best to help out with whatever problems I had!
I don’t know who rated this location less than 5 stars. Customer service, absolutely amazing. They helped me customize a charm for my bridesmaid proposal and were extremely patient and helpful throughout the process. Unforgettable experience. They even gave other local recommendations. Will definitely be returning! Dominique, Carolina & Kelly (manager) were amazing.
Pandora Jewelry has a 2.9 star rating with 61 reviews.
Pandora Jewelry is closed now. It will open at 10:00 a.m.
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