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Pandora Jewelry

2.9

About this business

Location details

11401 Century Oaks Terrace Suite 133, Austin, TX, 78758, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
2.961 reviews
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Yahaira Perkins's profile image
Yahaira Perkins 
on Google
3 weeks ago

Terrible customer service. I went in to purchase a ring and was waiting for my turn. Completely got skipped over and was not even acknowledged with a warm welcome or anything the 25-40 mins I was in there. Will move to purchasing online. 

Renata Puelles's profile image
Renata Puelles 
on Google
a month ago

I went to the store to asked for an exchange, on the website they said that you have 30 days for exchange but on the store they said that you have 3 days. It was a gift for my friend, it was small she just need a bigger size that’s it. But they don’t help at all, I called and they said that I can send the bracelet back and then on 15 days I can receive a gift card and buy a new one. THEY MAKE A HUGE PROCESS for something so simple to change the size. Really disappointed of this brand NOTHING CHEAP and the service is terrible... read more

KA's profile image
KA 
on Google
a month ago

Carolina was so helpful and sweet! Amazing customer service I would definitely recommend! These lovely people did their best to help out with whatever problems I had! 

Jasmine Wells's profile image
Jasmine Wells 
on Google
a month ago

I don’t know who rated this location less than 5 stars. Customer service, absolutely amazing. They helped me customize a charm for my bridesmaid proposal and were extremely patient and helpful throughout the process. Unforgettable experience. They even gave other local recommendations. Will definitely be returning! Dominique, Carolina & Kelly (manager) were amazing. 

Barbara CARTER's profile image
Barbara CARTER 
on Google
2 months ago
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Frequently asked questions about Pandora Jewelry

How is Pandora Jewelry rated?

Pandora Jewelry has a 2.9 star rating with 61 reviews. 

When is Pandora Jewelry open?

Pandora Jewelry is closed now. It will open at 10:00 a.m. 

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