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Panchos Heating & Cooling LLC

4.2

About this business

Location details

2005 W Lewis St, Pasco, WA, 99301, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.269 reviews
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Lonnie P's profile image
Lonnie P 
2 years ago

Tech does not know equipment being worked on. Ruined equipment while trying to fix. Company will not and has not tried to let customer know status. Did not order part (warranty) until customer called on status. Has been 5-6 months since. No response. Company has trouble answering a call during business hours. I would like to have a knowledgable, ************* fix my equipment sooner than later. 

Lonnie P's profile image
Lonnie P 
2 years ago

Tech does not know equipment being worked on. Ruined equipment while trying to fix. Company will not and has not tried to let customer know status. Did not order part (warranty) until customer called on status. Has been 5-6 months since. No response. Company has trouble answering a call during business hours. I would like to have a knowledgable, ************* fix my equipment sooner than later. 

Business response:

I'm very sorry about all this, I see in the records that we went out in September for a service, I also see that we have been in communication with the contractor who built your house as he is the one who scheduled the appointment with us, we did tell him that the part was on backorder and we would contact him as soon as we got a deliver date, as of yet it is still on backorder therefore we have not had any news to tell him. We would also like to fix your equipment sooner rather than later but we cannot force the manufacture... read more

Lonnie P's profile image
Lonnie P 
2 years ago

Tech does not know equipment being worked on. Ruined equipment while trying to fix. Company will not and has not tried to let customer know status. Did not order part (warranty) until customer called on status. Has been 5-6 months since. No response. Company has trouble answering a call during business hours. I would like to have a knowledgable, ************* fix my equipment sooner than later. I'm very sorry about all this, I see in the records that we went out in September for a service, I also see that we have been in com... read more

Frequently asked questions about Panchos Heating & Cooling LLC

How is Panchos Heating & Cooling LLC rated?

Panchos Heating & Cooling LLC has a 4.2 star rating with 69 reviews. 

When is Panchos Heating & Cooling LLC open?

Panchos Heating & Cooling LLC is open now. It will close at 4:00 p.m.  

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