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Palace Hotel

3.7

About this business

Discover classic opulence of the Gilded Age at the Palace Hotel, a Luxury Collection Hotel, San Francisco. Enjoy our wide range of premier hotel services and amenities, delicious restaurants, modern fitness center, indoor pool, ballrooms and event venues. 

Location details

2 New Montgomery St, San Francisco, CA, 94105, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.727 reviews
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tanya86's profile image
16 years ago

I stayed here with my husband and our dog on a weekend, just to get away from the norm. I think it was around $500 a night, and the sheets weren't even Egyptian cotton. Boring and old fashioned! This place very badly needs a makeover. Oh, and the buffet was a bit of a bomb too. Uninspired and the sushi was nowhere near fresh. 

Kimex's profile image
16 years ago

Recomended.. – My wife and I celebrated our anniversary at the Palace Hotel, and the staff went over the top for us. The restaurant on site was unbelievable too. Our room was spacious, and we had a perfect view of the skyline and trees of Houston. Only negative was that the room decor was a bit dated. After all I want to give this hotel 4 star. 

kimrx's profile image
16 years ago

Nice Hotel – Largest and most luxurious hotel in San Francisco, Palace Hotel has served as host to presidents, royalty and giants of industry. Starting from when I entered in hotel bellmen, catering and banquets to the front desk people were awesome! Very knowledgeable and friendly. Room service was quick. Perfect hotel to spend your holiday. 

sherrywt's profile image
sherrywt 
18 years ago

Faded glory – I had a friend staying here recently so i went, all excited about the famous glass ceiling dining room only to discover the vast space was filled cheek to jowl with rather chain-hotel type banquet tables and goodness knows what-all. The room was quite nice. High ceilings, nice bathroom. Very thin walls... 

racklecan's profile image
racklecan 
18 years ago

Nothing special – Yes, the hotel is pretty -- the lobby and furniture. But that's pretty much all there is to the beauty. It's just "old." Rooms and the bathrooms are incredibly tiny. The view is terrible. Unless you get one of the few rooms looking out onto Market Street, there really isn't very much to see except brick wall and windows. The first room we stayed at reeked of cigarette smoke and had FLEAS. I literally saw a flea jumping on the bed. I ended up with 4 bites that night. Needless to say, we changed rooms. I'll g... read more

bling76's profile image
18 years ago

Nice hotel – While I am not big on old fashioned/traditional hotels I must say the customer service makes up for the decor. Everyone from the conceierge to the bellmen, catering and banquets to the front desk people were awsome! Very knowledgeable and friendly. Nice location right off of market street. I wish the gym was a little better than it was but it had all the equiptment though it was a little dated. 

mario0594's profile image
mario0594 
18 years ago

Not impressed – My girlfriend and I stayed at the palace while on our vacation to San Francisco and we werent too impressed considering the price that we payed for the stay. The staff did not accomodate to what we wanted, the service was crappy, the food was expensive and whatever we did end up eating wasn't all that great either. I would suggest if you are going to spend this kind of money, to spend it on another hotel, you'll probably enjoy it better. 

missneptune's profile image
missneptune 
18 years ago

Rip off tea! – Consider spending $40 on a fancy tea lunch, you would expect a marvelous tea procession. But instead it ended up being crappy service, and few actual tea sandwiches. I believe tea at the Palace hotel is a rip off, but you must remember the Palace hotel is one of the only surviving buildings from the 1906 earthquake. 

vynnp's profile image
18 years ago

Not such a big deal – Was not impressed with the Palace. There are so many great hotels in this city, and this one did not stand out for me. The staff were efficient, but not great. I expected greatness for the price. I did not eat here, but several other guests said it was bland. I 

Frequently asked questions about Palace Hotel

How is Palace Hotel rated?

Palace Hotel has a 3.7 star rating with 27 reviews. 

When is Palace Hotel open?

Palace Hotel is closed now. It will open tomorrow at 9:00 a.m. 

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