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Pak Mail Anderson Mill
- Shipping Centers
- Austin, TX
About this business
We are Austin's premier packing and shipping solutions provider. We are the most comprehensive packing and shipping business you will ever use. Services include Domestic and International shipping, Custom Packing and Crating, Packaging and Moving Supplies, Mailbox Rental, Copies, Fax, Notary, Freight Pick Up, Greeting Cards, Passport Photos and Expedited Passport Processing. We now offer on-demand printing of photos, posters, banners and even canvas prints. Whether you're looking to provide pictures for your home, a wedding,... read more
Location details
13359 U.S. 183, 13359 US-183 #406, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Worst Pak Mail ever. I called about mailing a fragile gift to a cousin overseas. The clerk told me it would be nearly $700 to ship, so she recommended I try the USPS. I thanked her and said I'd come in to have it professionally packed by Pak Mail to make sure it wouldn't get destroyed. I went in and spoke to the same woman who packed it for $40. I brought it to the USPS who said it was way too oversized to be shipped by them. I went back to Pak Mail and the clerk said she'd either refund my $40 or she could repack it to try ... read more
I HIGHLY recommend Pak Mail – Anderson Mill (13359 N. Highway 183, Suite 406, Austin, TX 78750). I had the most pleasant customer service experience today. The gentleman at the front counter, Joel, was very attentive and greeted me with a lovely smile. He went above and beyond in meeting my customer needs, e.g. he taped by package and provided peanut fill free of charge. He presented various shipping options and provided me with a low-cost option that met my shipping needs. Thank you Joel! I really appreciate your quality cu... read more
THEY REALLY CARE! – I had to send a computer monitor to Missouri the other day. Joel took care of everything and the monitor arrived in good shape. My niece was thrilled. And I was sending out little gifts to friends in Missouri, Oregon and Texas. Joel and Mirissa took the time to look into rules for 'package size limits' - turned out my little packages were too small so we put them in padded envelopes and they took care of printing all the labels. Thanks guys - you're great!
Great service!! – Every time I have had to have something shipped that I needed to know 100% it will be somewhere by my deadline I go to this Pak Mail. Even if it means extra trips Vs using a one stop print an ship place.. I know they will do what I need.. Keep Up the great service!!
Business response:
Thanks for the kind words! We appreciate your business - and your loyalty in making extra stops. It's our pleasure to serve you!!
Living Ordinary Life with Extraordinary Grace – My role: customer from hell. Had packed the goodies, badly, had X amount to spend, was willing to take a chance on everything getting there in one piece. Look on the young woman's face on other side of the counter said, you're bad, lady, not mine, in the most polite way imaginable. She taped the box. Taped it again. Sighed. At least it will have a fighting chance now, she said. Sign here. I signed. Pay here. I paid. Thank you for your business. I left. Sat in my car. Came to my... read more
Business response:
Thank you so much for the compliment. I'm so glad everything worked out well. And you're not the customer from hell - we're just happy to help!
Fast, Quick, Great – Recommend! I always ship my packages at this location, Joe, the owner is very helpful. In and out in less than 5 min - wonderful service. This location is right inside the mall area by blockbuster, easy parking If you don't want FedEx/UPS, ask for the Postal service rate and you will have an alternative shipping price. If the lines are long - which is rare- it is STILL shorter than the lines at the post office. And you don't have to wait 20 min to ship a package like the post office at Balcones.
Business response:
Thank you so much for the kind words. We strive for every customer to have the same great experience. We look forward to seeing you again real soon!!
Great service – The staff at this location is wonderful. They are always so helpful and informative about shipping options. When it comes to sending packages this is my first choice every time!
Business response:
We're very glad you had a great experience in our store. We try to always do what's best for our customer to ensure your treasures arrive at their correct destination safely and on time. Thank you for recognizing us. We appreciate your confidence.
reliable shipping for business or personal goods – I've used this location to ship many times. I almost never have a box so they build a box for me. My items always arrive on time and undamaged. These guys are pros!
Business response:
Thank you for the kind words. It's our pleasure to serve you!
ABSOLUTE WORST STORE I HAVE EVER BEEN TO!! – THIS IS BY FAR THE WORST PACKING AND SHIPPING STORE THAT I HAVE EVER GONE TO. I DECIDED TO GO BY THERE A COUPLE OF DAYS AGO BECAUSE I NEEDED TO SHIP A PACKAGE TO MY MOM AND A FRIEND RECOMMENDED THIS STORE TO ME, BUT IT WAS THE WORST MISTAKE I HAVE EVER MADE!!! FIRST OF ALL, THERE WAS AN EXTREMELY LARGE MAN WORKING AT THE STORE THAT MADE ME WAIT UP IN THE FRONT OF THE STORE FOR ABOUT 10 MINUTES BEFORE HE CAME UP TO HELP ME AND WHEN HE FINALLY MADE IT UP THERE, HE DIDN'T EVEN SAY HI... read more
Business response:
Dear Stephie88, as the owner and operator of this location I am at the store every day and or my employee help each and every customer that walks through our door. No one should wait more than a few seconds if we're in the back working, and most certainly not 10 minutes. And all customers should get a friendly greeting. I apologize, but I do not recall the incident you describe. However, I am concerned about your recent experience. I strive to provide the best customer service possible and honor all requests within reason. P... read more
Frequently asked questions about Pak Mail Anderson Mill
How is Pak Mail Anderson Mill rated?
Pak Mail Anderson Mill has a 4.1 star rating with 144 reviews.
When is Pak Mail Anderson Mill open?
Pak Mail Anderson Mill is closed now. It will open at 9:00 a.m.
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