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Oxmoor Toyota Parts Department
- Auto Parts & Supplies
- Louisville, KY
About this business
Location details
8003 Shelbyville Road, Louisville, KY, 40222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedHad a great experience. They offered me a good price for my trade in, better than other places. Barry was wonderful, working hard to find the right car for me. When we finally came to a decision, the deal was easy to work through. I didn’t feel like anyone was pushy which is a nice change. Love my new Rav4 XSE! Thanks Barry!!
Business response:
Hi Shannon!! Congratulations on your beautiful brand new Toyota RAV4 XSE! I will make sure to let Barry know what a great help he was in your vehicle search. Thank you for allowing us to earn your business!
Great service! Joseph was the best! Love my new Corolla.
This is not acceptable to all! This young lady has dealt with so much after this happen to her and remained positive about it all. This was the dealerships mess up!
Business response:
Amesha, we are looking into this and we will be in contact with your friend soon.
Prior to sale it was a quick process.
Business response:
We appreciate your review, Linda! Thank you for choosing Oxmoor Toyota!
We bought a ‘10 Cobalt LT with 89k miles 3 weeks ago. It’s not driven much because it was bought for my son as his first car, so there probably aren’t even 100 miles on it since purchase. He’ll be passing his drivers test soon. We’re driving it and smell gas. We discover there’s a gas line leaking. I call them up and I speak with the sales manager about it. “If you didn’t buy the warranty, there’s nothing we can do to help you. Sorry. Our cars are sold as is. ” I don’t remember even being offered a warranty, but even still, ... read more
Business response:
Jason, We would like to provide you some more information. I will have one of our managers reach out to speak with you. Thank you in advance for allowing us the opportunity to serve you and also keep an open line of communication. Gabrielle Robertson, Social Spokesperson, grobertson@oxmoorautogroup.com, 502-614-6141.
Car searching isn't always the most enjoyable thing. We have gotten 3 vehicles in the past 5 years and this dealership has always been organized, professional and helpful in getting us within the range that we needed. In this last car search we had tried another dealership and it was a terrible experience all around. Toyota pulled through and made the stressful experience a much better one and we got a great car-- quick and seamless
Great experience! Our sales guy William was so helpful. Worked with our price point to get us our dream car!
Online service was outstanding. Superb marketing. In person process was less than stellar. My sales person told me he was giving me a warranty for free when I was purchasing a certified pre-owned vehicle that came with it. Also tried to sneak in a $399 “warranty” that came with the car. Finance department tried the typical tactics to sell more warranties and insurance. Overall, I got I a good vehicle at a decent price in today's market.
Business response:
Hello Elliott, I am truly disappointed to hear of your recent experience you had with our Finance department. If there is anything I may be able to assist you with further regarding this situation, please feel free to contact me at your earliest convenience. Thank you, Gabrielle Robertson, Marketing & Social Spokesperson, grobertson@oxmoorautogroup.com, 502-614-6141.
This dealership seem more designed to rip you off rahter than assist you in a way to make you feel like a valuable customer
Business response:
Mr. Selim, we are sorry to see this review. We have sent you a reimbursement check. Please let us know if you have received it and if you have any other issues.
Frequently asked questions about Oxmoor Toyota Parts Department
How is Oxmoor Toyota Parts Department rated?
Oxmoor Toyota Parts Department has a 4.4 star rating with 621 reviews.
When is Oxmoor Toyota Parts Department open?
Oxmoor Toyota Parts Department is closed now. It will open at 8:00 a.m.
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