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Oxmoor Mazda
- Car Dealers
- Louisville, KY
About this business
Oxmoor Auto Group’s highest priority is the health and safety of our customers and employees. To that end, we will still be open, but we’re taking proactive measures to create a safe environment at all our facilities. As always, we’re readily available to bring test drives to your home. Our team is armed with hand sanitizer and disinfecting wipes to provide the safest environment for your experience. Purchased vehicles can be delivered right to your driveway, with all paperwork brought to you by our custome... read more
Location details
7913 Shelbyville Road, Louisville, KY, 40222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Terrible Experience I had a great test drive and initial experience with the salesperson. I asked that they send their best offer with all fees to me in writing. That is when the run-around started. They said I had to be there in person to get a quote? What? Have 3 other dealerships happy to provide written quotes to me via email so I could make an informed decision. This dealership's managers need to learn how to do business and that most people don't want to sit at a desk in a room being harassed into making an immediate d... read more
Very helpful! Good experience, very helpful, very knowledgable, friendly service, I would definitely recommend for anyone who wants helpful and genuine service! A Really nice mazda dealership.
Business response:
Thank you so much for your review.
Prompt,courteous service Took car in for oil change and tire rotation.Service was prompt and courteous.I would highly recommend Oxmoor Mazda to anyone that would inquire.
Business response:
Thank you so much for your review.
Excellent Service, and friendly staff Checking in was simple, and I was provided with the exact details of service I was being provided. Which in this case, I was getting my oil changed and my tires rotated. When service was complete, I was given a Full Circle Service report informing me of my cars overall health & recommendations. The service advisor was polite, and made me feel welcomed. During my wait, I had several options to occupy my wait time. There was a lobby room with a television and free coffee, or an area with s... read more
Business response:
Thank you so much for your review.
Service of vehicle--oil change and tire rotatation My car was taken in immediately which is important to me since I amost can never schedule appts and rely on when I have time and being able to walk in. Car was done in pretty much under 30 minutes, approximately. They did try to upsell me on the 30,000 mile service package, which I found a little pricey and will likely price in other venues. I do prefer to use Mazda for my Mazda service needs most of the time.
Business response:
Thank you so much for your review.
Overselling and inconvenience Regarding routine service: 1) they strongly recommend services that are not in Mazda's maintenance schedule as if they are necessary. 2) It's an uncomfortable place to wait for your car, they moved Mazda to an old crowded building and they take 45 minutes to do an oil change and tire rotation. I really wanted to use the dealer for all my scheduled service and don't mind spending a few extra bucks, but I guess I'm headed to one of the Instant Oil Change places from now on for routine service from... read more
Thanks! Extremely grateful for those men who helped me get a quality vehicle when other dealers wouldn't work with me. Thank you so very much!
Business response:
Thank you so much for your review.
First New Car Came to the dealership wanting to purchase my first brand new vehicle. I was apprehensive but they worked with me every step of the way. There was no pressure, they made the car buying process a breeze. I definitely recommend this dealership!
Business response:
Thank you so much for your review.
Wonderful experience Todd Brake and Jean Coissy both were great to work with and I would recommend both of them and the dealership to my friends and potential customers.
Business response:
Thank you so much for your review.
Frequently asked questions about Oxmoor Mazda
How is Oxmoor Mazda rated?
Oxmoor Mazda has a 4.6 star rating with 3,216 reviews.
When is Oxmoor Mazda open?
Oxmoor Mazda is closed now. It will open tomorrow at 9:00 a.m.
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