This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Oxmoor Mazda
- Car Dealers
- Louisville, KY
About this business
Oxmoor Auto Group’s highest priority is the health and safety of our customers and employees. To that end, we will still be open, but we’re taking proactive measures to create a safe environment at all our facilities. As always, we’re readily available to bring test drives to your home. Our team is armed with hand sanitizer and disinfecting wipes to provide the safest environment for your experience. Purchased vehicles can be delivered right to your driveway, with all paperwork brought to you by our custome... read more
Location details
7913 Shelbyville Road, Louisville, KY, 40222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I would give negative star This is an update on my previous post. I thought it's easy to buy from them and that's true if you just sign the paper and go and never look back in your lease agreement. I was looking at my lease agreement, reviewing it after a week I found that I have been charged an amount which we were not agreed upon before signing the lease. It was kept separately and asked me to buy maintenance and tire services. I said I can't afford extra money at this time because I'm a student and that will put pressure ... read more
Business response:
We are very sorry for any confusion on how the paperwork reads. The amount listed should translate into the monthly payment you agreed too. If you are unhappy, I confirmed with my General Manager we can refund you the money. Please let us know if that is what you would like to do.
Oxmoor Mazda - best salesman After viewing stock online, I made an appointment & drove to OxmoorMazda from Lexington for a specific vehicle. Addy, who I initially spoke with, introduced me to Bill Morrison and it was a pleasurable experience from that moment on. No hassle, no BS-just a sincere and genuine salesman that made the entire experience a whole lot less stressful than I was making it out to be. Let’s be honest, you’re spending a bit of your hard earned money & it’s stressful! But I actually didn’t mind the process &... read more
Business response:
Thank you so much for sharing your experience! We greatly appreciate your business!
Great People Sold Me a Great Car When I decided to go car shopping, I was looking around online first. I looked online at Oxmoor Mazda for a used car and I filled out an online credit application. Within minutes, I got a call back from a friendly young lady who was calling to see what I was interested in buying. Without even leaving my house, I had already gotten a proposal on a car and all I had to do was come in and test drive it. The sales staff was very helpful and I was signing contracts in no time. The whole process wa... read more
Business response:
Thank you so much for sharing your experience! We greatly appreciate your business!
Mazda CX-5 James was my sales rep and was amazing. No pressure to buy, very professional and made my purchase experience extremely enjoyable. I will definitely recommend this dealership to others.
Business response:
Thank you so much for sharing your experience! We greatly appreciate your business!
Great Customer Experience Purchasing a know depreciating item is tough for me as businessman. Therefore, the process of buying a vehicle is fundamentally wrong. Doug and Cristian helped to create a straight forward educational process that was less about the sale, and more about the best car and financing to fit my needs and goals. Learned a few facts on financing never shared with me prior. Glad to recommend this duo when you are looking for your next vehicle.
Business response:
Thank you so much for sharing your experience! We greatly appreciate your business!
Mazda CX-5 We had a great experience buying our car. The salesperson, Gerardo, is very knowledgeable and nice, made all process very smooth from test drive to final paperwork.
Business response:
Thank you so much for sharing your experience! We greatly appreciate your business!
Outstanding customer service. Knows product very well! Lots of product options. My sales person was wonderful. Would definitely buy another car from him. Comfortable waiting room and very clean.
Business response:
Thank you so much for sharing your experience! We greatly appreciate your business!
Great purchase experience This is my second vehicle purchase from Oxmoor Mazda. Customer service is always exceptional and there is never any hard sell tactics. All terms of the sale are explained to my satisfaction and I feel I can always say "I'll pass on that" without repercussion.
Business response:
Thank you so much for sharing your experience! We greatly appreciate your business!
Less than honest Sales price and rebate was misleading. Need for additional packages misleading. More emphasis was put on additional packages than actual finance terms of buying the vehicle.😞
Business response:
We are sorry to hear you did not enjoy your experience. We advertise the cash and financing rebates that everyone qualifies for . If there takes any type of qualification we do not include those, we go over them with you either while you are here in store or while communicating before coming in. The dealer fee's are decided on from the corporate level but we do try our best to accommodate when we can. Again, we are sorry for any confusion or frustration. If there is anything we can do please don't hesitate to reach out!
Frequently asked questions about Oxmoor Mazda
How is Oxmoor Mazda rated?
Oxmoor Mazda has a 4.6 star rating with 3,183 reviews.
When is Oxmoor Mazda open?
Oxmoor Mazda is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com