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Ourisman Fairfax Toyota-Scion
- Automotive
- Fairfax, VA
About this business
Ourisman Fairfax Toyota is proud to be an automotive leader offering the broadest selection of Scion and Toyota vehicles in Fairfax as well as the Washington DC, Alexandria, Arlington, and Vienna areas. Since our first day of business, Ourisman Fairfax Toyota has been fully devoted to providing you, our customers, with the best selection of vehicles. With convenient hours to best fit your busy schedule, we also provide the service you need in a timely manner and at a price that you can afford.
Location details
10287 Fairfax Blvd, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Recommendedefficient service done right
Service since the purchase of my vehicle last year has gone smoothly. All good
Customer service has really gone downhill here. Took vehicle in for VA Safety Inspection and got an email with the dealer's Multipoint Inspection attached recommending up to $1500 worth of work. Responded to email directly asking for clarification and email was returned undeliverable. Tried a different email and it was also returned. Called. Got the voicemail of the person managing my car. Left detailed message. Waited an hour but no call back. Called again. Voicemail. No Call Back. Waited an hour and called the Service Mana... read more
Great service team! Can’t be any happier
This dealership is friendlier. They are quite unlike others who give out negative vibes. They saved me some serious dollars from my previous Toyota purchase. I was not even aware that this potential saving even existed. This is on top of other rebate they gave me on my Camry hybrid. The staff right from sales to finance is courteous. I commend Philip Coleman who knows the art of selling and developing a lasting relationship with customers. The simplicity of David Yousef touches you. Last but not least Ten at Finance is icing... read more
Business response:
Hi Amjad, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The facility is modern and clean, The staff are friendly, efficient, and professional. Great organization!
Business response:
Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
Reliable, on time and courteous. Repairs are expertly done. Would recommend them 100% of the time.
Business response:
Robert, we are so happy to read such a great review about Ourisman Fairfax Toyota! Feel free to reach out to us if you need anything. Have a wonderful day.
AWFUL EXPERIENCE....... I called Friday to set up an appointment for oil change. I was in my frame time for my free service because I bought my car July 2nd 2018 and now has 22800 miles so I asked if I can get this service free because it's 2 years or 25000 miles. The guy who took my phone call said that can be possible because I am in my frame time and I told him that for this world mess I lost a lot of hours at work and would be so nice that this service would be free. Also he told me that someone is gonna call me and nobo... read more
Business response:
Ismael, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to Michael Neumann at (703)293-3782. We hope to hear from you.
Great service experience in our recent service for 2006 Prius. Thank you!
Business response:
Hi Hadi, we are very happy to have provided you with such a positive service experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Frequently asked questions about Ourisman Fairfax Toyota-Scion
How is Ourisman Fairfax Toyota-Scion rated?
Ourisman Fairfax Toyota-Scion has a 3.5 star rating with 202 reviews.
When is Ourisman Fairfax Toyota-Scion open?
Ourisman Fairfax Toyota-Scion is closed now. It will open at 9:00 a.m.
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