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Ourisman Fairfax Toyota-Scion
- Automotive
- Fairfax, VA
About this business
Ourisman Fairfax Toyota is proud to be an automotive leader offering the broadest selection of Scion and Toyota vehicles in Fairfax as well as the Washington DC, Alexandria, Arlington, and Vienna areas. Since our first day of business, Ourisman Fairfax Toyota has been fully devoted to providing you, our customers, with the best selection of vehicles. With convenient hours to best fit your busy schedule, we also provide the service you need in a timely manner and at a price that you can afford.
Location details
10287 Fairfax Blvd, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
RecommendedThe recall on my Avalon was to take 5-6 hours to complete, so the use of a loaner car at no cost to me was very much appreciated.
Business response:
Les, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
I had a wonderful experience when I bought my car and that experience has continued with the service department. The service department is like having a concierge. They take care of everything. They make arrangements for loaner cars so that when you get there the loaner car is available for you to drive off with. I would absolutely recommend both buying a car and servicing a car at Ouirsman Toyota.
Business response:
Hi Sharon, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The customer service is impeccable! The team is so nice and caring. Service is great and also speedy!
Business response:
Thank you for letting our team know how we did, Iman! We look forward to helping again in the future. Take care!
Mustafa Toghral of the drop off staff was very unprofessional and treated me rudely. He needs considerable training and costumer service. I see lots of similar complaints from other costumers. Also, they did safety inspection but didn't replace the old sticker. What can I say...Sigh!!!!!!
I had a great experience working with Tony at Ourisman Fairfax Toyota. He helped me get the exact car I wanted with everything I was asking for. Other car dealers were giving me the runaround to get me into they dealership even though they did not have what I wanted, but Tony was honest and let me know he was getting in an inventory of cars and one of them might be the car I wanted. Luckily it was and I was able to have the car set aside for me with just leaving a refunding deposit, in case for any reason I was not satisfied... read more
Business response:
Donna, thank you for your kind review; we are happy to pass along your comments to the team here at Ourisman Fairfax Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
There service department is excellent. They are knowledgeable and responsive. They offer a rental car for $5 per day. If you buy the vehicle from Ourisman and have them perform all service in accordance with the Toyota maintenance schedule, your engine is covered by a lifetime warranty. The sales department was also easy to work with.
Business response:
Hi Cheryl, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Took my Tacoma in for frame recall check and service. They we fast and eficient.
Business response:
Hi Larry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Horrible! Scheduled 30k mile and recall repair. Told AFTER drop off that it would cost over $300 for the required maintenance (would cost under $150 at Jiffy Lube). Also told I had to do maintenance at this dealership or its sister property or my warranties would be nullified. I don’t think this is true. Told during my pick up call that recall part had to be ordered so I’d have to bring my car back. When I picked up my car, the sign on the door said that all employees must wear masks and the first person behind the desk had ... read more
We had a seamless experience working with Tony and Adam. They were both very patient with our many, many, many questions as first time car buyers and went out of the way to make things enjoyable and easy. I recommend them fully!
Business response:
Constance, thank you for your kind review; we are happy to pass along your comments to the team here at Ourisman Fairfax Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Frequently asked questions about Ourisman Fairfax Toyota-Scion
How is Ourisman Fairfax Toyota-Scion rated?
Ourisman Fairfax Toyota-Scion has a 3.5 star rating with 202 reviews.
When is Ourisman Fairfax Toyota-Scion open?
Ourisman Fairfax Toyota-Scion is closed now. It will open at 9:00 a.m.
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