Ottenstein Karen L MD

Anonymous 

on Wellness

12 years ago

Were the waiting room chairs comfortable at this family doctor's office? Extremely comfortable; I could have fallen asleep Did this provider leave you unattended for an extended period of time? I was left alone for a while, but it wasn't too long Did you feel safe in this provider's care? Absolutely! I knew I was being cared for by an expert! Was it easy to find parking at this provider's office? Not really, but I found a spot Does this provider promptly return your phone calls? Yes 

Anonymous 

on Wellness

12 years ago

Were the waiting room chairs comfortable at this family doctor's office? Extremely comfortable; I could have fallen asleep Did this provider leave you unattended for an extended period of time? I was left alone for a while, but it wasn't too long Did you feel safe in this provider's care? Absolutely! I knew I was being cared for by an expert! Was it easy to find parking at this provider's office? Not really, but I found a spot Does this provider promptly return your phone calls? Yes 

whittisteph 

on Wellness

12 years ago

Would you recommend this family doctor to others? I Already Have Was this provider sympathetic to your situation? Yes! They went above and beyond to make me feel special and respected Was this provider's office too loud? No, it wasn't too loud Did this provider seem irritated to be working with you? Not at all, they were glad to help me with anything I needed Does this provider have helpful information available online? Yes 

Anonymous 

on Wellness

12 years ago

Did this provider ever take personal phone calls while in the appointment room with you? He/she would never do that! Their full attention is always on me. Does this provider always put the customer first? Absolutely! They have some of the best customer service I have ever seen Was it clear that this provider takes pride in the appearance of his/her office? Definitely! It was one of the best looking offices I've ever seen! Did the staff make you feel uncomfortable when you called with questions or concerns? No, they didn't ma... read more

Anonymous 

on Wellness

13 years ago

Did this provider answer all of your questions? Every question I had was answered thoroughly Was this provider's staff friendly? Yes, they went above and beyond Did you leave the office feeling satisfied with your visit? Yes Was this provider's office easy to locate? Absolutely! It couldn't have been easier! Are you going to visit this provider again? Without a doubt! 

Anonymous 

on Wellness

13 years ago

Did this provider answer all of your questions? Every question I had was answered thoroughly Was this provider's staff friendly? Yes, they went above and beyond Did you leave the office feeling satisfied with your visit? Completely! Was this provider's office easy to locate? Fairly Easy 

Anonymous 

on Wellness

13 years ago

Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away Does this provider welcome questions? Absolutely! They are happy to answer all of my questions Was this provider late to your appointments? Not at all, I showed up early and they were ready to see me Is this business handicap-accessible? Yes, it was handicap-accessible Was the waiting area spacious? Yes 

Sandy 

on Wellness

13 years ago

I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. When comparing them to others I have visited for the same condition, they are among the best I have seen. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. 

Anonymous 

on Wellness

13 years ago

Did this provider answer all of your questions? Every question I had was answered thoroughly Does this provider remember you by name? Every single time, even if it's been months since my last appointment!! Would you recommend this family doctor to others? Yes Did this provider show attention to detail? Yes, I've never had to worry about them missing any important information Were the restrooms clean at this provider's office? Yes, I could tell they were cleaned regularly