Option 1 Legal

Scott A 

on BBB

2 years ago

These People are CROOKS!!! The contract I signed with them said they would resolve and pay off my 7 card accounts with 40 payments. I have 12 payments left and so far, they have paid off 1 account and making payments on 2 others. There are, at this time, with 12 payments left, almost $19000 in debts left unpaid. I am canceling my payments from my bank. Other complaints are: In-home appointments are attended only by a notary public and not a representative of Option 1 Legal Failure to provide copies of signed contracts or agr... read more

James M 

on BBB

3 years ago

Did not resolve my issues. Only settled 2 accounts for around 1200 when I paid 340 for almost 30 months. No return calls, no help. 

Cynthia N 

on BBB

3 years ago

This has been the biggest mistake I have ever made. I am 73 and lost my business and my debts were piling up. I received a phone call that I felt would change my life to the better! NO WAY these people are crooks. To date they have taken over $7,000 of my money. And their information I am finding out now on their Portal is Bogus. They have a debt listed as adjusted debt it is $4,000 more than the actual debt when I reached my creditor After taking $7000 plus they only paid off one account for $1080. They have no transparency... read more

Joy Z 

on BBB

3 years ago

PLEASE PLEASE PLEASE DO NOT GET INVOLVED! In 2019 I had excellent credit and had never missed a payment but was paying a lot per month and not making a dent so i thought I was being responsible by enrolling in a debt consolidation program. This program is NOT a legitimate debt consolidation program. They have hanged the company a few times and it is owned by a law firm who you cannot contact. It was not explained to me that they would take regular drafts of my money and then allow my loans to go into default as they held ont... read more

Brandon P 

on BBB

3 years ago

Awful experience. Lost thousands of dollars and prolonged an already terrible financial situation. Stay away. Even some of their employees warned me at certain points, but I tried trusting the process. I shouldn't have. Ended up having to file bankruptcy. 

Randy 

on BBB

3 years ago

Biggest mistake ever was signing up with Option1legal to resolve my debt. When I signed on with them I thought they were a legitimate debt consolidation company. They are not! They are a sham and a fraud. All they are is a legal firm masquerading as a debt consolidation program. They promised to resolve my $19000 in debt for around $15000. After paying 2 years into the program and working extra hard to add money over those 2 years I thought I would be able to settle my debts. Instead I find out that Option1legal has done abs... read more

Carrie B 

on BBB

3 years ago

This was the absolute worst thing I have ever done. They literally paid off one tiny debt. I have been in the program for 2.5 years now my husbands wages are being garnished. I already pulled another card from them last month and paid it off. So literally after paying 11,000 in 2. 5 years they have paid off a little over 1,000. I have one more card about to garnish my wages only good thing is only one debt can garnish at a time so maybe they can do their jobs with the ready of the cards in the mean time 

Raelynn H 

on BBB

3 years ago

Same here if I could give them a ZERO I would such a run around company. They can't seem to accomplish ANYTHING. We paid off our debts over 4 months ago to them and they still can't seem to FInish the job. I wouldn't deal with these people ever again. There is no communication between ANYONE to get the job done. 

Paula R 

on BBB

3 years ago

If I could give this company zero stars I would. I've been in the program for 2.5 years and they have hardly touched any of my debt. Do not sign up with them! They try to get more money out of you by saying well you need to pay more in because it's in litigation after they promise that it won't go into litigation. Half the time the creditors for debt will contact you and you upload the documents to them for resolving the debt for a fraction of the cost but...They don't even read it! They try to get their money and they don't... read more