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Optimum RV
- RV Dealers
- Ocala, FL
About this business
Optimum RV is a Full Service RV Dealership located in Ocala, Florida. From humble beginnings we have emerged into one of the State's finest RV retailers. We are a Non-Corporate Family owned store. It has NOT been our goal to be the Biggest but rather The Best, providing Optimum Selection, Optimum Pricing and Optimum Service! Not by coincidence this has made us into one of the Country's largest dealers. Now Open, our NEW 27 acre facility features RV's displayed in a beautiful, picturesque setting with full shade under Giganti... read more
Location details
7400 U.S, US-441, Ocala, FL, 34480, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I payed ******** for a Fifth wheel and was offer ******** after I had made one payment. ****** and **** were 100% Aware of the issues we had in a 1 month period. Roof leak, power converter, furnace, outside lights and awning which has never been fixed and was reported on our inspection and again 1 day after we picked it up. This is ludicrous! They then offered to trade a new tag along listed at $ ******** and wanted me to finance $ *********. **** then stated the Corporate VP would trade for $38,000.00. This is a scam and ne... read more
Business response:
******, Thank you for your review and feedback. We have investigated the matter and determined that a used 2021 Sanibel was purchased, and all the major concerns raised have been addressed. As you are not a direct customer of ours, we are unable to disclose specific details regarding the purchase and warranty. However, we can confirm that a warranty was offered with the purchase. It's important to understand that RVs, much like any other pre-owned vehicle or even new ones, may come with the possibility of defects or non-oper... read more
We have looking for a motor coach and found the one we wanted at Optimum RV Ocala, we visited the business on August 27, to see the unit. We were helped by two salesmen, both seemed to be very familiar with the coach. It was the very thing my wife wanted, as we were looking, I saw a couple of things that I thought needed attention and they told me about Optimum's rigid inspection and repairs that would make the motorhome "Camp Ready". Later I ask for an explanation of that term, they said it would be in a condition that you ... read more
Business response:
Mr. Matlock, Thank you for your feedback. The price of the RV itself has never changed. Our advertised price was specifically for the RV. The additional costs associated with the purchase cover the destination, inspection/preparation, and detailing of the RV. These costs are in addition to the cost of the RV and sales tax, as well as the amount required for registration. It's important to note that these costs are an industry norm and not specific to our dealership. We regret that we were unable to reach an agreement on the ... read more
I would give zero stars if possible. I would not recommend this business to buyers or sellers. We listed our coach with Optimum through the ************ in mid June, at first our agent was great and very communicative and assured us that our unit would sell in less than 30 days. She was aware of the condition and that it needed cosmetic repairs. All new items were purchased by us and left in the unit with a list of repairs, (as we were promised that Pottstown had a shop that would handle all repairs.) She was eager to get th... read more
I bought a 2024 prowler 303sbh they charged for a presale inspection I was notified the slide seal was missing and was told dont worry about it just take the unit and they will order the parts well after a bad rain storm the whole entire camper flooded out water coming in from where the seal was supposed to be it destroyed the roof of the slide water dripping from the lights and obtained so much water that it flooded all the way too the master bedroom and the rear bunk house lucky I had a reputable rv repair company local th... read more
Optimum RV sold me a 2022 used travel trailer. When inspecting the *** the sofa was down in a half sleeping position. I asked the salesman to set it up. He couldnt get it up. He said it was stuck. The next day I went to pick it up. I again asked another salesman to set up the sofa. He said it was broken. I asked for it to be repaired or replaced. The dealership refused to do either, even though I purchased a $5000. warranty. I asked for my money back. The dealer flatly refused, saying the sofa costs $3500 and they would not ... read more
We drove over 2 hours to see a KZ 5th wheel that was shown in stock at their ************ location. However after arriving found out that they didn't even carry ANY 5th wheels from KZ at this location, and that they had been complaining to the home office concerning the practice of listing product in stock when in fact, they didn't have any at all. Plus.......they advertised a grand opening event at this location. Huh.....I had to ask if they had another salesperson other than the one I was able to find that was already talk... read more
Business response:
******, Thank you for bringing this situation to our attention. We apologize for missing the chance to earn your business. We have investigated this matter internally and trained our staff at our ********* location to prevent a similar experience. Also, we are working with our web developer to make sure that the inventory at each location is accurately updated based on the information we provide. We greatly appreciate you taking the time to share this experience. Without feedback from our customers and potential customers,w... read more
We had a bad experience with the consignment department. The salesman said he could sell our Class B RV for a certain amount. We drove it down to ** from ** because he said their ********* could not accept consignments by SC law. So after a month, we had some interest, then everything went quiet. I could not get in touch with the salesman. Then, I found out after many calls, that the salesman had left the company. After a lot of time and expense, I retrieved the Class B. It was dirty, muddy tires and looked as if it was park... read more
Business response:
<p>********,</p><p>We extend our sincere gratitude for your recent discussion with our consignment manager. Your feedback holds significant value to us. Should you require any further assistance, please do not hesitate to contact our consignment manager directly or reach out to us via email at *************************************. Thank you, Optimum RV Management</p>
I bought my RV in May of 2024, it took a month and a half for them to pay off my trade which is illegal, also as of today I still have not been able to get it tagged. I have emailed, called and text different people there and no resolve. I called Ocala DMV headquarters and filed a complaint with them which in turn Optimum RV was cited for not paying off within 10 days of trade in and the *** had to get involved to get title. DO NOT GO TO THIS DEALER, THERE IS SOMETHING GOING ON HERE.
Business response:
<p>Dear *******************, Thank you for your feedback. We experienced some delays with your payoff, and we sincerely apologize for any inconvenience this may have caused. Due to ************************* not sending us a title, we have requested a duplicate from the state of ********. We are working closely with the *** to ensure a quick resolution. We will continue to communicate updates and hope for a speedy resolution. Thank you,</p><p>Optimum RV Management</p>
Optimum RV in ***** has tried to sell us a damaged water damaged. They have not lived up there agreement and responding to us and helping us despite many many attempts they continue to ignore us. We watches camper already made two payments and we have not even taken the camper off the lot.
Business response:
<p>*******, Thank you for bringing this matter to our attention. We are eager to assist you, but we are unable to locate you in our system with the name provided in the review. We have sent you an email; please respond at your earliest convenience. We look forward to working with you.</p>
Frequently asked questions about Optimum RV
How is Optimum RV rated?
Optimum RV has a 3.9 star rating with 3,955 reviews.
When is Optimum RV open?
Optimum RV is closed now. It will open at 8:00 a.m.
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