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Optimum RV
- RV Dealers
- Ocala, FL
About this business
Optimum RV is a Full Service RV Dealership located in Ocala, Florida. From humble beginnings we have emerged into one of the State's finest RV retailers. We are a Non-Corporate Family owned store. It has NOT been our goal to be the Biggest but rather The Best, providing Optimum Selection, Optimum Pricing and Optimum Service! Not by coincidence this has made us into one of the Country's largest dealers. Now Open, our NEW 27 acre facility features RV's displayed in a beautiful, picturesque setting with full shade under Giganti... read more
Location details
7400 U.S, US-441, Ocala, FL, 34480, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Hello, I bought a new 2024 North trail ** in September at the Ocala dealer. Well, it turns out that everything was very nice and nice and pleasant until I brought the ** to my house and a week later I realized that the unit was liquidating inside the bathroom and when I climbed on the ceiling it turns out that all the silicone was cracked and the water was entering there. I also found that the back wall was detached and also the broken stability jacks that did not work well. I contacted the dealer and they told me that that ... read more
Would give -10 if allowed. My sister and I BOUGHT an RV in December 2024. It needed some work and we were supposed get it in 2 weeks. It is now Feb 13 and we still don't have it. We received a bill stating that we were behind a month in payments. In attempting to talk to someone, we have been given a complete runaround. We now finally have an appointment to go speak in person with someone next week. This has been the worst experience I've ever had in buying a vehicle. I've bought 2 RVs in the past, plus many new cars and tru... read more
Business response:
Hi Jo,Thank you for your review and feedback. Our Director of Customer Experience has reached out to you directly. Can you please get back to her at your earliest convenience?We look forward to speaking with you and resolving your concerns.Thank you,Optimum RV Management
We haven't even had the camper 6 months and it's falling apart.We paid for an inspection that they state was done but yet the fireplace didn't work when we picked it up.There's manufacturing defects on the floor,the slide is scraping the floor,water issues with the walls because the cheap covering is pealing ******* can tell the slide is not aligned properly.The slide is leaking water all inside the camper but yet the tech didn't find any of these issues, the reason the fireplace didn't work could have been from water issues... read more
Business response:
******,Thank you for your review and feedback. We genuinely understand your frustration. Our team is actively working with the manufacturer to address your concerns, but please know that this process can take some time. Our management team is fully aware of your situation, and everyone involved is dedicated to getting your RV repaired and returned to you as quickly as possible.We will keep you updated as we receive new information from the manufacturer.Thank you in advance for your patience and understanding.Sincerely, Optim... read more
Worst dealership I have ever dealt with!! Bought an RV and salesman had us meet him in a parking lot to give him a personal check (told me not to get a cashiers check?) for the down payment, told it would be 7-10 days for their inspection, then we get a call saying a chip in the windshield and it would be another week. The following week when we arrived for our walk thru we noticed the chip still there, even the salesman agreed it was not fixed. When 1st payment came due a month later I called the bank that it was "supposedl... read more
Business response:
Mrs.********, Thank you for your review and feedback. We are sorry to hear about your experience. Our management team has investigated your concerns, and heres what we found: The initial financing ultimately fell through because *********** could not provide sufficient proof of residency as requested by the original lender. However, we worked with another lender who did not require residency verification, and they approved the loan. As a result, the interest rate increased by 0.5%. To help keep your monthly payment the same,... read more
*****/*********** SC location This place is awful. Would NOT recommend anyone to these people/business. This place is a total ripoff. Bought a Motorhome 7 months ago and now its depreciated $25,000. And interested rate is at *****%. They take advantage of people. All of their advertising has monthly payments based on a ******* credit score. Our credit is very good and theyre still tried to make me a payment of $1300 mthly for a trade in from our gas coach to a diesel coach. Terrible business. And they knowingly take advantag... read more
Help Spread the Word About Optimum RV's Scams I recently had a terrible experience with Optimum RV, where they scammed me, and it was all caught on video. They even called the police on me! I've made a video documenting everything to warn others. ****** ***** *** ****** ******** ***** *** ***** ** ** **** ****** *** **** *** **** **** **** ********* ** ******* ***** ****** *** ***** ************************************************ Additionally, I'm planning to take them to small claims court and will document that process in... read more
Business response:
*****,Thank you for sharing your concerns. You purchased a pre-owned 2016 **********, and as stated in the sales contract, pre-owned units are sold "as is."Despite this, we made additional commitments to repair specific items, as documented in the "We Owe" form provided during the sales process.Regarding the incident at the dealership, we take professionalism and the safety of all parties seriously. Our management team made multiple requests for you to remain professional. When these requests were not followed, and you decli... read more
Optimum RV is the worse dealers to deal with. I have a major issue and have tried to get a hold of the general manager to resolve it and they refuse to call me back. They sold me a rv class A motor coach. While taking my first trip, it was discovered the shaking the salesman said was a possible alignment and could be easily done was the exterior walls separating from the rv! Yes, we could see daylight from the passenger seat to the road below! I foresee litigation in the near future with these people. Service ********** on d... read more
The worst experience ever! We bought a camper they promised us to redue the roof. When we arrived to pick it up they had slapped some tire shine on and called it a day. They said sorry we will get it done for tomorrow. Did I mention we lived two hours away. So we returned the next day and they still had not touched the camper. Both days we paid for a driver to haul it for us. They said they would happily give us back our deposit because they were going to loose $ on the deal if they did the roof. Wow just wow. It was all in ... read more
I payed ******** for a Fifth wheel and was offer ******** after I had made one payment. ****** and **** were 100% Aware of the issues we had in a 1 month period. Roof leak, power converter, furnace, outside lights and awning which has never been fixed and was reported on our inspection and again 1 day after we picked it up. This is ludicrous! They then offered to trade a new tag along listed at $ ******** and wanted me to finance $ *********. **** then stated the Corporate VP would trade for $38,000.00. This is a scam and ne... read more
Business response:
******, Thank you for your review and feedback. We have investigated the matter and determined that a used 2021 Sanibel was purchased, and all the major concerns raised have been addressed. As you are not a direct customer of ours, we are unable to disclose specific details regarding the purchase and warranty. However, we can confirm that a warranty was offered with the purchase. It's important to understand that RVs, much like any other pre-owned vehicle or even new ones, may come with the possibility of defects or non-oper... read more
Frequently asked questions about Optimum RV
How is Optimum RV rated?
Optimum RV has a 3.9 star rating with 3,955 reviews.
When is Optimum RV open?
Optimum RV is open now. It will close at 7:00 p.m.
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