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Open Road Subaru

4.5

About this business

Location details

2685 US-22, Union, NJ, 07083, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:30 p.m.
Tue9:00 a.m. to 8:30 p.m.
Wed9:00 a.m. to 8:30 p.m.
Thu9:00 a.m. to 8:30 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.52,320 reviews
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Tiffany Sarmiento's profile image
Tiffany Sarmiento 
7 years ago
Linda Hickey Bribiesca's profile image
Linda Hickey Bribiesca 
recommend  Recommended
7 years ago

This review is for the Service Department. I had a problem with my electronic tail gate and brought my car in, expecting to have to leave it. I was told to wait and had my car back in about an hour....fixed AND washed!!! Ryan, the Service Advisor was friendly and helpful and the man who fixed my problem (sorry I didn't get his name) took the time to explain how to avoid the same thing happening again. All in all a great experience. Hopefully, I won't need repairs again too soon but I would not hesitate to bring my car here a... read more

Joe Stanich's profile image
Joe Stanich 
8 years ago

Horrible customer service. Car bought from there broke down in less than 3 months. Less than 50,000 miles on vehicle. Dealership has extremely poor customer service. Still waiting for sales manager to call back. Some phone calls to dealership are directed to a voicemail box that is full and can not accept new messages. Will most likely be contacting cooperate Subaru. 

Adam Albrecht's profile image
Adam Albrecht 
8 years ago

Went to Open Road Subaru to look for a used car for my step daughter. I walked in to the dealership and was greeted by a smiling sales person, who asked how can I help you. I told her about the car I was looking for and she directed me to the car and stayed with me answering any questions I had, Ebelin is her name, she helped me every step of the way with the purchase of the vehicle and made my step daughter feel very comfortable. Ebelin is great at communicating with the customer and helping with anything we requested! I wi... read more

Albert Butch Bodner's profile image
Albert Butch Bodner 
8 years ago

I would take this opportunity to thank Alberto/ Sam/Scott for making our shopping experience easy and quick. And Thank you Sam for making us an offer We couldn't refuse. Fuhgettaboudit! Smart move! 

Lorraine Barron's profile image
Lorraine Barron 
8 years ago
Lisa Ciampa Trobaugh's profile image
Lisa Ciampa Trobaugh 
8 years ago

Fantastic experience!! I was dreading going though the car buying process but Raphael made the experience stress free. Everyone was courteous and knowledgeable and also helped me to work within my budget to get a great car!! 

Harold Reategui's profile image
Harold Reategui 
8 years ago

I drove about 45 minutes to see one of your cars and I would've bought one but the car was in poor condition and your dealership made me feel so uncomfortable it wasn't even worth test driving. *Hint* stay away from saying stupid remarks to your 1st time customers 

Josh Wiggins's profile image
Josh Wiggins 
9 years ago

Met with the manager Paul. He was more than fair and made sure that I was taken care of. I highly recommend! 

Frequently asked questions about Open Road Subaru

How is Open Road Subaru rated?

Open Road Subaru has a 4.5 star rating with 2,320 reviews. 

When is Open Road Subaru open?

Open Road Subaru is closed now. It will open tomorrow at 9:00 a.m. 

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