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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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George P's profile image
George P 
a year ago

I refinanced a personal loan with them and overall process was pretty fast, minor some initial delays for miscommunication. The actual signing process was very efficient and the staff that personally assisted were very professional. 

Business response:

Thank you for your feedback! We appreciate your support. We're in your corner. -SG 

Charles T's profile image
Charles T 
a year ago

The people were very friendly and very helpful in explaining things 

Business response:

Thank you for choosing us and for sharing your experience! Improving finances is a journey and we're glad to start that process with you. Don't forget to take advantage of our helpful articles, tools, and tips at: https://www.onemainfinancial.com/resources -SG 

Barbara G's profile image
Barbara G 
a year ago

The service was good, everyone was very helpful and very knowledgeable. 

Business response:

Thank you for choosing us and for sharing your experience! Improving finances is a journey and we're glad to start that process with you. Don't forget to take advantage of our helpful articles, tools, and tips at: https://www.onemainfinancial.com/resources -SG 

Kelly T's profile image
Kelly T 
a year ago

Hands down life savers, and they make the process super easy and fast! I will always use them when needed. 

Business response:

Thank you for your feedback! We appreciate your support. We're in your corner. -SG 

Jeffrey J's profile image
Jeffrey J 
a year ago

Here we go again!!! For the second time in (2021 & 2023) years, One Main Financial has proven to me that their business habits are highly shady and border on fraudulent practices. If I could give them zero stars, I would. Again, they have run my credit without my knowledge, nor my authorization. If one has never been a customer/client of theirs why would you continue to run some ones credit if you were contacted previously about this very issue??? Yet, on 1/20/21 and again on 6-4-23 they have fraudulently pulled my credit re... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG 

Gregory I's profile image
Gregory I 
a year ago

Fast response and very helpful, thank you. Will be back for more business. 

Business response:

We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG 

Cheny D's profile image
Cheny D 
a year ago

Excellent Service! Did all in one day! More like maybe the most 2 hours. I really appreciated. Thanks so much ! 

Business response:

That's what we love to hear! Thank you for sharing your experience with us. Our team members work very hard to make sure they understand and meet our customer's needs! -SG 

Ed H's profile image
Ed H 
a year ago

Stay away, they will run you around unmercifully requesting all types of ridiculous documentation. 

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. 

Elenilson R's profile image
Elenilson R 
a year ago

After four "local" branches, all either are not on the same page and don't disclose all criteria on process for an individual on taking out a loan let alone the means of being ABLE to having a co-signer. Utterly frustrating. Having to go back and forth day in an day out every day a "loan specialist" asking for different documents; why not just ask and COMMUNICATE all criteria and documents NEEDED the first day of initial meet. Very distasteful of the way and process OneMain Financial does to accept "customers." Or does this ... read more

Business response:

We take this matter seriously and would like to see if we can be of assistance. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open tomorrow at 8:30 a.m. 

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