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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Don’t remember the name of the lady out of the O P office she was great come on her day off to take care of us we would use her again thank for you help
Business response:
That's what we love to hear! Thank you for sharing your experience with us. Our team members work very hard to make sure they understand and meet our customer's needs! -SG
Great staff and great service. Took care of all my needs and any questions I had.
Business response:
Thank you for choosing us and for sharing your experience! Improving finances is a journey and we're glad to start that process with you. Don't forget to take advantage of our helpful articles, tools, and tips at: https://www.onemainfinancial.com/resources -SG
Dislike the company asked for my name to be fixed since my name on my registration was wrong so every year was an issue they never complied and fixed it. They added all these extras to my loan in case something happened to me to make sure they got their money causing me to pay so much more for years and more in interest. They are so unprofessional. My last payment online said I owe 237.92 and they were charging me 242.32 and are saying there is more interest that I am being charged thats why there is a difference between wha... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
Amanda in the *******office was pure perfection. She is extremely knowledgeable, personable, intelligent, professional & Very helpful. Please give her a well deserved raise!
Business response:
That's what we love to hear! Thank you for sharing your experience with us. Our team members work very hard to make sure they understand and meet our customer's needs! -SG
Daphne was a tremendous help went step by step through the process with me and was very sweet!!Amazing customer service!!
Business response:
Thank you for choosing us and for sharing your experience! Improving finances is a journey and we're glad to start that process with you. Don't forget to take advantage of our helpful articles, tools, and tips at: https://www.onemainfinancial.com/resources -SG
The most unprofessional people I have ever encountered. The ********branch are extremely rude but worse of all completely incompetent. Could not answer any of my questions. Would request documents, recieve them then ask for more without any explanation. Did this 3 times. I applied for a loan on Tuesday morning 5.23.23 and did not receive a response until just now 5.26.23. Lady said she would call me back the next day. When it reached the afternoon I still didn't get a call back, called them and they told me she left apparent... read more
Business response:
Hi Marcos.We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
Jessica, was pleasant, professional, and very expeditious. She exceeded my expectations.
Business response:
We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG
Loan process was a little tedious with over the sharing screen process. But ok. Need better explanations of add on benefits. Overall process took two days which was good.
Business response:
We are very happy to hear about your positive experience. We look forward to helping you reach your goals. -SG
John was very professional and helped me fully understand my loan terms and options. Definitely using them again if I am ever in need.
Business response:
That's what we love to hear, Michael! Thank you for sharing your experience with us. Our team members work very hard to make sure they understand and meet our customer's needs! -SG
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open at 8:30 a.m.
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