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OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:30 p.m. | |
Tue | 8:30 a.m. to 7:00 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 5:30 p.m. | |
Fri | 8:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
This is my second time using One Main. Super easy transaction, awesome people to work with! Highly recommend
Business response:
Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG
Great customer service skills Excellent services all round. Agent Micheal
Business response:
Thank you for your feedback! We appreciate your support. We're in your corner. -SG
Easy to apply, fast funding, and a shout out to the *******, CA branch for providing excellent customer service!
Business response:
Thank you for choosing us and for sharing your experience! Improving finances is a journey and we're glad to start that process with you. Don't forget to take advantage of our helpful articles, tools, and tips at: https://www.onemainfinancial.com/resources -SG
Total SCAM! Branch #**** in ******, TX pulled my credit TWICE only to deny my application! I submitted tax returns, paystubs and identification. Initial loan application was 4/22/23. I was told by a rep AND it stated on the website that applicants have 30 days from time of submission for the branch to process a loan for final decision. My application was closed on 5/18/22…one day after I spoke to an in store rep about the additional paystub she wanted (5/17/23). The rep assured me that she would process the loan the next day... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
DO NOT USE THIS COMPANY!!!!! I truly wish I could rate it zero stars. I applied for a loan with them and got approved once I got contacted by them they randomly dropped the ball on me saying they could only approve me if I put my vehicles title up for a title loan which is nothing of what I applied for and got approved for. I really needed the money as my car was In the shop and needed to get it out so I ended up putting my cars title up. When I spoke with a gentleman named Otto he asked me if I wanted my loan covered with i... read more
Business response:
We take this matter seriously and would like to see if we can be of assistance. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
Do NOT use this company! I purchased a vehicle through using a loan provided from them. The car was totaled and the insurance company paid off in full early. The terms and conditions of the load stated if it was paid in full prior to loan date I would receive at least half of the finance charges back which were a total of $11,000. Tried to contact someone regarding this sp that I could use that money to purchase another vehicle and was spoken to very rudely and told me that that was not written in my contract even though I w... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
This is my 3rd loan with one main and every time has been a good experience
Business response:
We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG
DONT go here You are better off using your credit card or getting a loan from someone else the interest is close to 50% I could not pay this loan, and I contacted them because it was my fourth loan with them. I asked them to take a settlement. They agreed. I gave them a check by phone ask them for a release and an agreement they said they would send it and then send the main papers out in about three days I never received even the settlement agreement. They have blocked my phone calls and my email. This is the worst thing yo... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
I was trying to get a loan. I get interest monthly from an irrevocable trust fund that was created by my parents who are dead. The trust fund is not in my name and I have no access to the principal. They wanted the original court documents from the creation of the trust which I do not have. They rejected my loan because of it. If I had access to the principal, why would I be asking for a very high-interest-rate loan from them? I will never do business with them again. Gerry ******
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
OneMain Financial has a 3.4 star rating with 1,507 reviews.
OneMain Financial is closed now. It will open at 8:30 a.m.
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