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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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Cloetta R's profile image
Cloetta R 
a year ago

The process was simple and my interest wasn't as bad as some at 18% but what they do not tell you is that if they are paying off your loan to hold the title and transfer the balance to their company you are not getting a refinance loan. you are in fact not getting an auto loan at all. it reports on the credit as "other" or "secured loan" doing this makes it almost impossible to ACTUALLY refinance somewhere as most banks only refinance auto loans. They should not be saying words like "refinance" or "auto loan" this should be ... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. 

Tina H's profile image
Tina H 
a year ago

Fast, Easy and friendly people. Would highly recommend to anyone looking for a loan. 

Business response:

Thank you for your feedback! We appreciate your support. We're in your corner. -SG 

Tim O's profile image
Tim O 
a year ago

I have done business with One Main a few times and they always make things easy. Everything is throughly explained and there are no surprises. 

Business response:

That's what we love to hear! Thank you for sharing your experience with us. Our team members work very hard to make sure they understand and meet our customer's needs! -SG 

Walter L's profile image
Walter L 
a year ago

First time experience. Very thorough and knowledgeable rep. Friendly courteous and professional staff 

Business response:

Thank you for choosing us and for sharing your experience! Improving finances is a journey and we're glad to start that process with you. Don't forget to take advantage of our helpful articles, tools, and tips at: https://www.onemainfinancial.com/resources -SG 

Tasaday J's profile image
Tasaday J 
a year ago

The person who assisted me was so helpful and patient. I love your new process where I was able to sign and complete the loan process from the comfort of my home. This experience was so wonderful. The interest rate is a bit high but I was aware of this prior to signing the loan documents. Thank you 

Business response:

That's what we love to hear! Thank you for sharing your experience with us. Our team members work very hard to make sure they understand and meet our customer's needs! -SG 

Patricia H's profile image
Patricia H 
a year ago

It was the right choice for me. The extras added on are great values. It's great. 

Business response:

That's what we love to hear, Patricia! Thank you for sharing your experience with us. Our team members work very hard to make sure they understand and meet our customer's needs! -SG 

Herbert T's profile image
Herbert T 
a year ago

The One Main representative who help us was friendly and had a great customer service attitude, thank you. 

Business response:

Thank you for choosing us and for sharing your experience! Improving finances is a journey and we're glad to start that process with you. Don't forget to take advantage of our helpful articles, tools, and tips at: https://www.onemainfinancial.com/resources -SG 

Timothy R's profile image
Timothy R 
a year ago

Very good communication and quick process. I would recommend it to anyone working with Erica 

Business response:

Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG 

Robyn L's profile image
Robyn L 
a year ago

Faith was very helpful at the ********, Ms office. I would recommend her to anyone needing a loan. All the ladies that work there are very nice. 

Business response:

Thank you for choosing us and for sharing your experience! Improving finances is a journey and we're glad to start that process with you. Don't forget to take advantage of our helpful articles, tools, and tips at: https://www.onemainfinancial.com/resources -SG 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open at 8:30 a.m. 

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