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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a great experience from beginning with Karen and ending with Chris. I will recommend One Main to my friends.
Business response:
We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG
This company is misleading. I have a current loan which is nearly paid off (never missed a payment, and currently I am a couple of payments ahead) I received an offer to renew so I applied and receive two offers after they run a hard pull on my credit only to say after that all I qualify for is the secured loan. I will never work with this company again. Terrible, misleading, a will ruin your credit.
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
Used website to update my payment information, and payment alerts. I did not request a new loan nor do I want one. Their website is now saying that I requested a new loan even though I did not. The website will not display any information as to what fake loan request it is talking about. Very frustrating and seems pretty shady to me. Fraudulent and deceptive practices. Will be seeking further litigation, and ftc involvement.
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
Had a fantastic experience with Vickie B. in the ******, MD branch. She made the process quick and effortless.
Business response:
We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG
Wouldn’t pay the disability insurance nor help me get in touch with how to get it paid when I got seriously injured on the job, they instead took me to court and sued me instead of honoring the disability insurance I bought with the loan…..wouldn’t return my calls and in court the lawyers got a summary judgment so I couldn’t show them my workers comp paperwork to the courts showing I was off work due to a tramautic brain injury on the job. And make them pay the payments I purchased the insurance for….. they don’t care about ... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
I am very disappointed with One Main Financial. I have been a customer for several years. Recently, I had to use my disability insurance that I purchased. My payments were taken care of until August. However, on June 2nd, a payment was debited from my bank account. After endless calling, taking paperwork from my bank and being reassured that today the payment would be deposited- surprise- it has not been. Today makes 2 weeks.
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
The service was A+. The person that helped me took her time to explain the process and guided me through It. Very professional!!
Business response:
Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG<br /> <br />
I applied and recieved a call from Tana. I hope I spelled her name correctly. She was very helpful. She was amazing.
Business response:
Thank you for your feedback! We appreciate your support. We're in your corner. -SG
Excellent customer service! Many choices given to schedule payments and each ataff greeted me with utmost respect whenever I came to the office. Every procedure was handled professionally.
Business response:
We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is open now. It will close at 5:30 p.m.
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