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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just started with you and so far I am very pleased. Rep was awesome and she went the extra mile to help. Look forward to working with you and your company.
Business response:
Thank you for your feedback! We appreciate your support. We're in your corner. -SG
I paid my car note early 06-08-23 from my new bank account and on time always. OneMain over charged my other bank account I don't use anymore for $425.44 which put it in a negative balance. They won't refund the money and put it back into the old account so it can be put back to a positive standing balance. the local **** *****, GA **** ******Place, **** *****, GA branch and the 800 number office both keep given me the run around about my money that they should have never allowed to be taken in the first place. The **** ****... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
Great service! On stop shopping for a loan! Friendly staff!
Business response:
Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG
Very unproffessional and far from hospitality. Mike at the **** ******branch and another female in an upper role is very hateful and not for their customers.
Business response:
We take this matter seriously and would like to see if we can be of assistance. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
I applied online and got approved. I had to submit my proof of income which is expected and my credit is not the best. Now online it said all credit types. But I also had to submit my child support order and proof of child support assistance. Then I had to submit my proof of car insurance, a title which I don't have because I am still paying on it. Then I am told my car is being used for collateral and for refinancing which I didn't ask for, especially not for a $2000 loan. All of this just to be told I could not get the loa... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG<br /> <br />
I actually really liked them at first. I fell on some hard times for a while that tanked my credit and they offered me a reasonable unsecured loan to help me out, everyone was friendly, service was fast and easy and everything was fine. I've been working my credit back up, making all my payments on time, and everything is great. Then I get a marketing email from them saying that since I was in good standing, I was pre-approved for a larger loan, that would consolidate my current loan with them, plus leave me extra to consoli... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
They were there for us so we didn’t miss out on a great deal purchasing a boat condo on the water. They came through when our own bank gave us the runaround.
Business response:
Thank you for your feedback! We appreciate your support. We're in your corner. -SG
Very very helpful in assisting me with my loan. Very friendly and explained everything to me in detail. Very grateful for the help to consolidate loans and pay off bills with a little extra spending cash.
Business response:
We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG
Very friendly, polite, understanding. Prompt , fast Jennifer was amazing as always.We have had at least four loans. And only deal with Jennifer
Business response:
Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG<br /> <br />
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is open now. It will close at 5:30 p.m.
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