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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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Tammy D's profile image
Tammy D 
a year ago

Carlos was amazing he was pleasant and passion in the process of processing my loan 

Business response:

Thank you for your feedback! We appreciate your support. We're in your corner. -SG 

Stephanie M's profile image
Stephanie M 
a year ago

It was a quick and easy process once they had received the requested items 

Business response:

We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG 

CASSANDRA W's profile image
CASSANDRA W 
a year ago

Absolutely great services with specialists. Process went smoothly and was explained in full details along with terms, rewards and other interests. 

Business response:

Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG 

Felisha R's profile image
Felisha R 
a year ago

Nadyne is always so helpful and accommodating. Great customer service!! 

Business response:

Thank you for your feedback! We appreciate your support. We're in your corner. -SG 

Marcee M's profile image
Marcee M 
a year ago

This was a great experience and both ladies in the office were helpful and professional. The Asst Manager was exceptional 

Business response:

Thank you for your feedback! We appreciate your support. We're in your corner. -SG 

Pamela M's profile image
Pamela M 
a year ago

Very professional. I received an offer through Credit Karma and filled everything out online. Once on the phone the OneMain representative, she finished the process quickly and even helped me navigate the online site. Her patience was top-notch, as my internet was on the blink due to a storm coming up while I was on the phone with her. I highly recommend OneMain! 

Business response:

We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG 

Gloria D's profile image
Gloria D 
a year ago

The One Main Office in ************New Jersey is a joke. I applied for a loan on line and got an approval. They sent me a text to call Crystal which I did on a Thursday. It went to voice mail and I left a message for a call back that did not happen. I went into the office on Friday and Brad said she left and to call back Monday and make an appointment to bring paperwork in for the loan. When I called and finally talked with her she said I did not qualify. Therefore kept me waiting for no reason. This is really not a good way... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG 

Kelly G's profile image
Kelly G 
a year ago

I have never requested a loan from this organization and there are tons of inquiries on my credit. I have been dealing w stolen identity/hacking by an insane man. He was arrested, fired from his job etc. They are impossible to get a hold of and I’m dealing w NYS to look into them. Also the CFPB, TransUnion, Experian etc. I do NOT have any account with them and have never applied for a loan. Not sure what the story is with them but they seem like “bottom feeders”. I’m looking at 8 inquiries…. Insane. 

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG 

Evangelina G's profile image
Evangelina G 
a year ago

I love that I talked to an actual person. She gave me my loan options and helped me decide which one was best for me. It was easy and of course supper fast. I highly recommend this service for anyone needing a little financial boost. It happens to the best of us. 

Business response:

Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open at 8:30 a.m. 

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