OneMain Financial's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
Select a rating
John W's profile image
John W 
a year ago

Scam artist!! I applied for a loan with one main. At first I was approved and they had me bring my pay stubs to the office. After giving all my pay stubs, and bank information I was denied a loan. They are now on my credit report saying I owe $5700.00 for a loan I never received. I tried disputing the account but the investigation said all information was confirmed by the furnisher. Just wanted to let people know about this. I'm currently working with an attorney to take onemain to court. Can't really afford an attorney but ... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG 

Sierra R's profile image
Sierra R 
a year ago

OneMain has helped me tremendously with debt consolidation! I started with a small loan ($1500) with a very high interest rate to prove I was trustworthy. After just 3 months of on time payments, they approved me for a much larger loan with a lower interest rate! The rep I worked with helped me to work out my budget so I could pay my loan off sooner to avoid paying more than necessary in interest. 

Business response:

Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG 

Ronald R's profile image
Ronald R 
a year ago

Great customer service, excellent timeline for completing requests, never misleading as everything is discussed in detail prior to me excepting the offer. My local branch, *********NY, always makes time to discuss everything on my available time. Very understanding of my current situation and constantly go out of their way to assist me. If all OM team members operate in this fashion, then OM Leadership should be very proud. Ron R 

Business response:

Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG 

Theresa S's profile image
Theresa S 
a year ago

Awesome to work with! Great company! Thank you OneMain Financial! ******location is GREAT! 

Business response:

We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG 

George V's profile image
George V 
a year ago

Dustin was awesome!! easiest loan experience I have ever had!!! money in my bank within hr of leaving super awesome experience!@!!! 

Business response:

Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG 

Joellen M's profile image
Joellen M 
a year ago

Getting the loan was very easy and the people that help me was very professional and went through all the loan so I understood everything 

Business response:

Thank you for your feedback! We appreciate your support. We're in your corner. -SG 

Christie W's profile image
Christie W 
a year ago

Even when you are months ahead they will put the extra money you pay to interest. I paid 250$ extra and they put 3$ to my principal. And as stated before I am 2 months ahead on my loan. And when I asked them to fix it they refused and said I have to make the principal payment next month. They are scammers. Just taking your money and they make it difficult to pay your loan off early. Their goal isn't to help you it's to make more money and keep you in debt. Don't use this company with their excessive rates and incapability to... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG 

Bree K's profile image
Bree K 
a year ago

I have had the worst experience with this company and the staff working in this location. Every staff member will give different information on best route for pay off and collateral retrieval. I had three employees direct me differently on payment methods and how to retrieve my collateral once paid. I listened to the last lady I spoke with and paid my account on the app. Once the payment cleared my bank and showed zero balance the company tells me oh that wasn’t the best way to pay because it takes longer. So now I have to w... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG 

Laurie T's profile image
Laurie T 
a year ago

Applied for a loan with Emily. She deleted my upload documents. She was new and inexperienced. Was on the phone for 1/2 hour giving her information. She said she would get back to me in a few minutes with offers. She didn’t call back. Received another email stating I had to upload my documents again. Called Emily back. She said I could get an offer for $22,608 but they would pay off my car and I would only get a $2000 loan. I requested a $15,000-$20,000 loan for a home improvement project. When I informed her that was not wh... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com