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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I kept getting denied over and over again I applied and within a day I was finally able to get a loan I desperately needed! absolutely recommend! The process was easy very nice customer service and overall amazing!
Business response:
Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG
We talked before I got to my appointment from home. She had all the info ready when I arrived and everything went very smoothly. She also saw I had a loan somewhere else and we decided to consolidate the two loans. Thank you very much
Business response:
Thank you for your feedback! We appreciate your support. We're in your corner. -SG
My wife and I contacted the branch in *********, IL. The service was beyond horrible, Christy had no idea what she was doing and we got 4 hard inquiries on our credit without getting a loan. I would not recommend OMF to anyone. If anything stay away!!!
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
They were supper nice and they have the time to explain everything to me and very nice and overall amazing customer service. ..
Business response:
We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG
Great customer service. *** ******, La. The staff there did an awesome job assisting me. Thanks!
Business response:
Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG
First of all they tell you they won't do a hard inquiry, but they do. I've usually had no problems making my payments until i lost my job last year during covid. And when i call OMF to tell them i had lost my job, they still expected me to make my monthly payments. So, I had use my savings to make sure I paid every month. I also called them to tell them i couldn't afford the monthly payment of 400 a month because i was without a job. They did help me with that, but now I have a job that doesn't pay what i made before and sti... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
Absolutely wasted my time for 5 days straight requesting and re requesting documents, telling me I was all set and then requesting documentation, then finally told me I was approved. Then right as we're getting ready to leave to go to the dealership, they called, tell us "sorry we screwed up" and we're not actually approved, and essentially that their sorry for wasting my entire week, but there's nothing they can do. DO NOT waste your time with Onemain.
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
Deceptive ads and offered 35% interest which is higher than my credit cards. Advertised that applying would not lead to hard inquiry but then did so. Stay away
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
Great experience! Nadine was amazing throughout the entire loan process and completing online was so easy and helpful for busy people.
Business response:
We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open at 8:30 a.m.
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