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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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Kim F's profile image
Kim F 
a year ago

Trish was awesome (**********,ok). She had a lot of patience with me and my outdated phone! Thanks Trish! 

Business response:

We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG 

Michelle L's profile image
Michelle L 
a year ago

Best experience ever! Super friendly! Even had a few laughs which was great ???? You just never know when someone needs that?? 

Business response:

Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG 

Chantel G's profile image
Chantel G 
a year ago

Hartley was absolutely amazing! She went above and beyond to ensure I got everything I needed. 

Business response:

Thank you for your feedback! We appreciate your support. We're in your corner. -SG 

Claudia J's profile image
Claudia J 
a year ago

Excellent service, loan process very smooth, the money was deposited the same day I signed documents. 

Business response:

Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG 

Tim T's profile image
Tim T 
a year ago

Would give 0 stars if I could. Got an email to check for pre approval. Got many actually. My credit has gone up substantially the past couple of years and I've become more stable since. So went ahead to see what I could get in the hopes I can build more credit, refinance my remaining credit cards, etc. Preapproved for 4k and so I submit after checking fine print/website to see what the process could entail. They end up wanting to put a lien on my vehicle that I own for a couple thousand bucks but my vehicle is worth much mor... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG 

Shannon R's profile image
Shannon R 
a year ago

I have never been treated so poorly. Patricia the branch manager of the *********, IN location was so rude and unprofessional. She essentially told me, my husband and another employee at the branch to shut up because she was on the phone. My husband approached her and informed her that she had offended us.The woman doubled down and was even more outrageous. I ended up getting up and leaving because I couldn’t believe how Patricia was speaking to my husband. We ended up leaving and not signing the loan merely for the fact of ... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG 

Patricia W's profile image
Patricia W 
a year ago

That's because they don't let you put no stars this company the older lady is a straight *never liked her she talk to you like she's your mother or grandmother like you her kid or something and they call you 2 or 3 times a day every day if you don't answer the phone or call your other person on your loan if you don't answer your phone I told them when I get paid( end of the month) I will come to the office and pay That's not good enough for them because they use to take it out my account I stop it so now they harrass the hec... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG 

Annie G's profile image
Annie G 
a year ago

The loan process with this company was amazing and the offers were outstanding all the offers they were offering I need to have to help my mother 

Business response:

Thank you for your feedback! We appreciate your support. We're in your corner. -SG 

Pauline M's profile image
Pauline M 
a year ago

By far the best experience getting a loan that I have ever had. The ladies in the office are extremely friendly and make you feel like you are part of the family. I will definitely recommend them to anyone that needs a loan. 

Business response:

We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is open now. It will close at 5:30 p.m.  

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