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Share Your Power: Donate Blood
14820 Tamiami Trail, North Port, FL, 34287, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 11:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 4:00 p.m. | |
Thu | 11:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 4:00 p.m. | |
Sat | 8:00 a.m. to 4:00 p.m. | |
Sun | Closed |
first, the CEO bud Scholl negative comment about protesters that were protesting Governor Ron Desantis and not OneBlood, second, the staff is treated like crap there. I seen one poor woman yelled at while she was drawing my blood, just because she gave someone and extra orange juice. Poor woman was in tears trying to put the needle in my arm. I will never donate with them again
Business response:
Hi Eric, We strive to make every donor experience a positive one and apologize that yours was not. Your message has been forwarded to our Customer Care Management Team. We would like to learn more about your experience so we can improve our service for all donors. Please private message us with the location where you donated and your contact info (email, phone) and our management team will reach out to you.
Three strikes. 2019 - huge bruise due to a platelet infiltration caused by a staff member’s inattentiveness. 2020 during pandemic lockdown - half the staff did not wear masks in a OneBlood facility where I gave blood. Last week (4 months into the pandemic) as Florida continued to experience record infection and death rates because of COVID-19 — staff member assigned to me during a blood mobile donation wore her mask below her nostrils. I could see up her nose during covid-19. And she stood right next to me. 4 times I asked h... read more
Business response:
Hi Patricia, Thank you for reaching out to us and letting us know about your experience. We strive to make every donor experience a positive one and apologize that yours was not. Your message has been forwarded to our Customer Care Management Team. We would like to learn more about your experience so we can improve our service for all donors. Please email CustomerCare@OneBlood.org or call 1.888.9.DONATE (1.888.936.6283) and use option 5 or Live Chat with us on OneBlood.org Monday – Friday 8-7pm Saturday 8-3pm. You can also p... read more
You still are NOT following the FDA guidelines!!! As of April if you lived in Europe in the 80s you MAY now donate!!! When are you going to adhere to the FDA guidelines??!! https://www.fda.gov/…/coronavirus-covid-19-update-fda-provi…
Business response:
Hi Donor, Thank you for reaching out to us. We apologize about your experience and are here to help. Can you please private message us with your contact information email and phone and our Customer Care team will reach out to you. We would like to learn more about your experience so we can improve our service to all donors. Or you can reach them directly at CustomerCare@OneBlood.org.
After over a month of leaving messages for Oneblood to reinstate my donation privileges I still have not heard from anyone who can help me They respond publicly on FB but I have been told on at least 6 occasions that someone from the Donor Advocacy Team would contact me and it has not happened.
to much spam mail from them
Great experience. Great people who work there. They test for covid 19 antibodies. Felt safe and clean. You are doing something highly positive and helpful by donating blood.
Business response:
Patty, we are delighted to know you had a positive experience. Thank you for being a hero in action!
What a terrible experience. Tried to donate blood today at the bus parked at Macaroni Grill in Oviedo, FL, and that place was a contamination nightmare. So many surfaces being touched and not sanitized (seats, door handles, pens, clipboards, blood pressure monitors). Employees were not wearing gloves. Napkins to be given to donors were sitting out in the open, uncovered. Employees were handling patients' IDs and paperwork without gloves and then touching everything else in the bus and drawing blood, only to turn around and i... read more
Business response:
Hi Christine, We strive to make every donor experience a positive one and apologize that yours was not. Your message has been forwarded to our Customer Care Management Team. We would like to learn more about your experience so we can improve our service for all donors. Our Customer Care team can help. Please email CustomerCare@OneBlood.org or call 1.888.9.DONATE (1.888.936.6283) and use option 5 or Live Chat with us on OneBlood.org Monday – Friday 8-7pm Saturday 8-3pm. You can also private message us with your best contact i... read more
The amount of negative reviews on here means that mine shouldn’t come as a surprise. I worked for this company for ONE WEEK and that alone was hard to do. The customer service I witnessed every day was terrible. No one cares about the mission, just their money. The equipment? It’s thrown and handled in a terrible manner, with comments afterwards “eh, I don’t pay for it” and more. A blood spill happened, and you know what actions were taken? One paper towel over it, as other donors stepped over it until the end of the drive. ... read more
I donated on the 17th of June and have been unable to receive any information regarding my blood type, Covid 19 antibody status, not even vital signs shows up on my screen when I log in. After several attempts and talking to the lady anwsering the phone and being transferred to customer service leaving my contact information and not receiving a call from anyone I am giving up. This has turned out to be a very disappointing experience. please find somewhere else to donate this is not it.
Business response:
Hi Gregory, Thank for reaching out and letting us know. We appreciate you being a donor and apologize that you are having an issue accessing your donor portal. The quickest way to reach us is through Live Chat on our website OneBlood.org. The Customer Care team can give you results and help you set up your donor portal. Or you can private message us with your contact info (email, phone) and we will get back with you. Currently, we do have a higher number of inquiries and we appreciate your patience as we try to accommodate a... read more
OneBlood has a 4.2 star rating with 659 reviews.
OneBlood is closed now. It will open on Tuesday at 11:00 a.m.
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