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OneAZ Credit Union

4.8

About this business

OneAZ Credit Union is proud to serve the Tucson community and all of Arizona. We’re a local full-service financial institution, which means your money stays in Arizona and we invest profits back into our members and the community. Hop into a new set of wheels with a low-rate auto loan, finance your dream home, or invest in your future with our full suite of financial options. Branch services include account opening, loans, wealth management, an ATM, a Coinstar machine and more. Join more than 160,000 members across the... read more

Location details

6456 N Oracle Rd, Tucson, AZ, 85704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8635 reviews
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Nancy V's profile image
Nancy V 
3 years ago

The staff are wonderful!! They made my car loan with a private seller a breeze. 

Business response:

Thank you for sharing your wonderful experience with us *****. We are so pleased to hear you received efficient service from our team on your auto loan. We value your membership and look forward to serving you throughout your relationship with OneAZ! 

Uday K's profile image
Uday K 
3 years ago

I had to inquire about remitting money from abroad into my account and had one of the most pleasant experiences with *****************************. Thank you. I have been a member of this CU since July **** and never considered changing *********. 

Business response:

Thank you for sharing your pleasant experience with us Uday. We are delighted to hear you received solution-oriented service from our ******************* We value your membership and look forward to serving you throughout your relationship with OneAZ! 

Victoria S's profile image
Victoria S 
3 years ago

*************************** was great! Thoroughly professional, efficient, and friendly. Guided me through setting up the helpful services offered by OneAz to assist my specific needs. 

Business response:

Thank you for sharing your great experience with us ********* We are delighted to hear you received professional, efficient, and friendly service from our ******************* We value your membership and look forward to serving you throughout your relationship with OneAZ! 

Camellia B's profile image
Camellia B 
3 years ago

******************** worked very hard to find the issue with my debit card. He did not stop until he did. He is one of the best customer service agents I have worked with in a long time. He was also very personable and positive. He will go far in life! Thank you ********! 

Business response:

Thank you for sharing your positive experience with us Camellia. We are so pleased to hear you received personable, helpful, and solution-oriented service from our ******************* We value your membership and look forward to serving you throughout your relationship with OneAZ! 

Shelly K's profile image
Shelly K 
3 years ago

***** center with great customer service. ******* was courteous and helpful and was able to get my concern handled. She worked with ******, who also made great strides to quickly resolve the process I was seeking. I appreciate calling in to a customer center where the customer is important and their needs are taken seriously. Keep it up AZone! Its why I switched. 

Business response:

Thank you for sharing your great experience with us ******. We are thrilled to hear you received efficient, courteous, and helpful service from our ******************* We value your membership and look forward to serving you throughout your relationship with OneAZ! 

Matthew A's profile image
Matthew A 
3 years ago

******** A helped me yesterday 5/11 he was fast and very helpful. Knowledgeable and knew the answer to each question I had. I appreciate my dealing with this individual. Very professional and courteous. 

Business response:

Thank you for sharing your experience with us *******. We are delighted to hear you received efficient, helpful, and knowledgeable service from our ******************* We value your membership with OneAZ and we look forward to serving you again! 

Johni r.'s profile image
Johni r. 
3 years ago

Had to confirm a charge on my checking because the number listed with the charge was disconnected. Decided to give the chat feature a try. The agent I spoke with, ********, was super fast and helpful. She got the information I needed and made sure I had everything I needed. When I call and now with this chat feature I always get excellent service. 

Business response:

Thank you for sharing your excellent experience with us *****. We are thrilled to hear our ****************** provided you with efficient, helpful, and knowledgeable service. We value your membership with OneAZ and we look forward to serving you again! 

Mary M's profile image
Mary M 
3 years ago

Today I called OneAz and had the pleasure of speaking with *******. She was extremely pleasant and helped me with my issue. I felt ridiculous asking such ridiculous questions but she assured me that that I can call them anytime to receive help. It was a pleasure to receive help from someone who obviously enjoyed their job. Thank you ******* and God Bless. 

Business response:

Thank you for sharing your pleasant service story with us ****! We are so happy to hear that our ****************** provided you with knowledgeable and helpful service. We value your membership with OneAZ and we will be here for you when you need us again. 

Indigo J's profile image
Indigo J 
3 years ago

I reached out to my credit union, OneAz, today in frustration of not understanding the distinction between a "transfer of funds" and "**** pay" regarding a car loan with another credit union, ****************** ************ patiently listened to my distress long enough that she was able to clearly pinpoint what wasn't working on my end, that got me "locked out" of initiating a transfer transaction and switching me to a "**** pay" transaction allowing me to successfully make my first car payment on time, without using my debi... read more

Business response:

Thank you for sharing this story with us Indigo! We are so happy to hear that our ****************** provided you with knowledgeable, helpful, and solution-oriented service. We value your membership with OneAZ and we will be here for you when you need us again. Take care! 

Frequently asked questions about OneAZ Credit Union

How is OneAZ Credit Union rated?

OneAZ Credit Union has a 4.8 star rating with 635 reviews. 

When is OneAZ Credit Union open?

OneAZ Credit Union is closed now. It will open at 9:00 a.m. 

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